Sandwich Artist/Crew Member

Company Profile: Which Wich Superior Sandwiches was founded in Dallas in late 2003. The national sandwich chain is best known for its customizable sandwiches, creative ordering system and personalized sandwich bag.

Job Title: Line Staff

Position Objective:

The objective of a Which Wich Line Staff is to make superior sandwiches in a clean, friendly and vibacious environment while delivering excellent guest service.

Job Responsibilities:

Guest Service

Demonstrate Superior Service by providing “Service with Vibe”.

Demonstrate the 10 Points of Superior Service:

1. Commitment to our Guests

2. Be the ambassador of the “Vibe” and the Brand – Lead by example

3. Respect and courtesy

4. Presenting a clean and polished image through our attire

5. Ambassador of Standards

6. Professionalism

7. Efficiency

8. No problem is too small - Never say No

9. Handle Guest complaints professionally

10. Maintain property and equipment to ensure Guests have a safe and superior dining experience

Our Team

It is the responsibility of the employee to deliver superior sandwiches to all Which Wich guest in a fun, energetic and vibacious way. It is also the responsibility of each team member to support a culture of team work and respect. All team members are required to demonstrate the following qualities:

Honesty and Reliability

o Always be truthful and honest with fellow Team Members, Management and Guests

o Arrive on time and ready for work in the appropriate uniform, or notify the Manager ahead of time if you are unable to work your scheduled shift

o Always follow company policies and procedures

Tenacity

o Work until a task is completed. Leave no job unfinished, regardless of the task.

o Work at a fast pace to ensure that guest demands are met

o Work smart to be able to effectively juggle multiple tasks

Friendly and Enthusiastic

o Interact with the Guests and maintain an upbeat attitude at all times

o Communicate with guests and co-workers in a friendly, outgoing fashion

Service Minded

o Work or perform services for others in a friendly, accommodating, and attentive manner

o Explain the Which Wich ordering concept clearly and thoroughly in ways which appeal to new guests

o Go above and beyond to make each Guest’s visit enjoyable

Teamwork

Enthusiastically pitch in to help fellow team members better serve guests

o Treat all team members with courtesy and respect

o Seek opportunities to make for a more efficient, safe or friendly work environment

Skills/Qualifications

• High School diploma or equivalent. College degree preferred
• Preferred to have food service experience
• Must possess basic math skills
• Must have basic computer skills and fundamentals
• Must read, communicate and understand English as it relates to the job and safety regulations
• Must be able to follow directions

Working Conditions

POSITION GENERAL RESPONSIBILITIES

All Positions

Greet guests with a warm welcome and a smile as they arrive

Have menu knowledge of all wiches

Explain the Which Wich ordering system

Assist guests with Wich selection

Clean and wipe tables and trays

Keep beverage stations stocked

Refill beverage machine with ice

Sweep dining room as needed

Maintain dining room cleanliness, including trashcans

Organize and maintain cleaning supplies and chemicals

Restock paper towels, drink lids, straws, etc. in dining area

Complete opening and closing procedures

Perform any other duties as required

This position requires the ability to perform the basic functions of the job

• Must be able to work shifts up to 8hrs a day
• Must have full use of both hands (lifting, carrying, grasping, pushing, pulling)
• Must be able to firmly grasp utensils to include but not limited to knives, mops, brooms, etc.
• Must be able to tolerate temperature extremes (hot and cold) when working in walk-in and around ovens and sinks
• Standing, bending and walking for extended periods of time on hard surface
• Must be able to bend and stoop to lift and move boxes, sweep and mop
• Must be able to lift over head up to 15lbs
• Lifting up 15 lbs frequently, 25lbs occasionally

Host/Hostess

Greet guests with a warm welcome as they arrive

Explain the Which Wich ordering system

Assist guests with Wich selection

Maintain clean dining area

Assist guest with drink refills

Stock coolers and merchandisers

Stock chips

Maintain a clean and organized work area to ensure a safe work environment

Properly clean and sanitize all dining room equipment according to company specifications

Empty trash cans

Employ the “clean as you go” method to avoid accidents and to maintain standards

Demonstrate required safety, production, and sanitation standards at all times

Use clear verbal communication

Perform any other duties as required

Cashier

Greet guests with a warm smile as they enter and address guest by name

Use clear verbal communication

Maintain a clean and properly stocked phone-in area and cashier station

Quickly and accurately ring orders

Suggest additional items that would complement a guest’s order (upsell)

Coordinate phone-in and catering orders

Practice proper cash-handling procedures

Stock coolers and merchandisers

Maintain a clean and organized work area to ensure a safe work environment

Properly clean and sanitize all equipment according to company specifications

Employ the “clean as you go” method to avoid accidents and to maintain standards

Demonstrate required safety, production, and sanitation standards at all times.

P1,P2, P3 & P4

Prep/Re-stock/Clean Up

Complete opening and closing procedures

Prep, clean and cut vegetables for station

Stock back-up dressings

Prep all protein pars according to the Recipe Manual.

Weigh, pan, and date label all products

Maintain product standards

Perform administrative duties (complete prep sheet, monitor and record waste onto Daily Waste Chart)

Restock station supplies as needed, including reach-in.

Assist in receiving, verifying, and rotating product deliveries (FIFO)

Use recipes and production tools

Assist team members as needed

On the Line

Properly operate and maintain all equipment in assigned work area according to company specifications

Stock sandwich station with all condiments, bread and cheeses

Use sandwich bag

Make all sandwiches fresh to order

Safely prepare and serve all food according to proper food safety standards

Assemble order using proper portion control

Prepare sandwiches and salads according to recipe and guest’s specifications

Complete order to spec

Ensure order is correct and sides/accompaniments are included

Call out sandwich order by using the guest name

Bid guest a fond farewell

Assist team members as needed

Safety and Sanitation

Maintain a clean and sanitized area.

Clean as you go

Wash, rinse, and sanitize all dishes to sanitation standard

Air-dry pots, pans, and utensils and return to proper storage location

Frequently check sanitizing PPM throughout shift, and change when out-of-standard

Move boxes and equipment to sweep/mop facility, including walk-in refrigerator and freezer.

Daily clean and organize walk-in cooler.

Daily clean and sanitize all trash barrels.

Assist team members as needed

Perform any other duties as required

Job Types: Full-time, Part-time

Pay: $8.00 - $11.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Food provided
• Paid training

Shift:

• Evening shift
• Morning shift

Shift availability:

• Night Shift (Preferred)

Ability to Commute:

• Slidell, LA 70458 (Required)

Ability to Relocate:

• Slidell, LA 70458: Relocate before starting work (Required)

Work Location: In person

Salary : $8 - $11