What are the responsibilities and job description for the Dispatcher position at Whipple Plumbing?
Overview
Looking to TRADE up to a better opportunity? Whipple Service Champions has an exciting opportunity for a Dispatcher.
Who / What Are We Looking For?
- Coordinate the transportation movements of the technicians
- Must keep track of the drivers' schedules as they change throughout the day
- Keep track of the technicians' start and departure times
- Must maintain a matrix with the techs' routes, start location, specialty tools and qualifications to be able to assign the right call to the right tech
- Requires interaction with drivers daily
- Anticipate problems with routes and parts by making quick sound decisions
- Respond to special requests from customers related to jobs performed by a technician
- Order parts for special orders
- Maintain techs' vacation, sick and weekend schedules
- Follow up on all pending / recommended work
- Forecast workload for 2-3 days out
- Contact customers with parts pending and status of parts
Qualifications :
Why join THIS team :
Who WE Are :
At Whipple Service Champions we have a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status._
