What are the responsibilities and job description for the District Operating Partner (DOP) position at Whistle Express Car Wash?
Job Description: District Operating Partner for Whistle Express Car Wash
Position Title: District Operating Partner
Location: [Specify District]
Reports To: Region Vice President
Job Summary: The District Operating Partner will oversee (3-5) Whistle Express Car Wash locations within a designated district, ensuring operational excellence, driving performance, and implementing strategic initiatives to achieve company goals. The DOP will be designated a home site where they will spend 40-50% of their allocated time. This role requires experience running a car wash, strong leadership skills, and a commitment to providing exceptional customer service.
Key Responsibilities:
- Manage all aspects of a “home” car wash site
- Leadership oversight of 2-4 additional sites, with a site manager from each site as a direct report
- Routine visits and audits of each reporting site
- Responsible for reporting metrics for all sites and training site managers to impact KPIs
- Serve as point of contact for escalated customer and associate issues
Qualifications:
- Minimum of 3-5 years of experience operating a car wash
- Familiarity with trouble-shooting maintenance and operational issues as they arise.
- Proven leadership skills with the ability to manage and inspire a diverse team.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to travel frequently within the district.
- Proficiency in Microsoft Office Suite and familiarity with relevant software applications.
Working Conditions:
- This position requires frequent travel to various Whistle Express Car Wash locations within the district.
- May involve working in outdoor environments and exposure to varying weather conditions.
- Flexibility to work weekends, holidays, and extended hours as needed.
Compensation:
- Competitive salary with performance-based bonuses.
- Comprehensive benefits package, including health, dental, and retirement plans.
Opportunities for professional growth and advancement within the company
Job Type: Full-time
