Ice Cream Shop Worker

Whit's Frozen Custard is looking to add to our team!!!

Are you passionate about serving up delicious frozen treats and creating sweet memories? If so, we want you to join our team! We're looking for enthusiastic and customer-focused individuals to be a part of our friendly and fun frozen custard shop.

We are seeking employees to join our team at our Viera West location.

Ensure that all guests receive immediate attention, take their orders and serve their food and beverages promptly and courteously. They ensure that guests are not ignored at any time throughout their experience. Through teamwork, assist other members of department in achieving departmental vision and goals, while providing an enjoyable experience to every guest.

· Greets all arriving guests in a pleasant manner, making them feel welcome.

· Provides outstanding service to our guests in a professional and courteous manner.

· Arrives to work with a clean, neat appearance and on time in accordance with the weekly schedule.

· Maintains a neat and well-groomed personal appearance at all times and adheres to dress code.

· Upon opening the store for operation, ensures that all areas are clean and accommodating, and in accordance with established quality standards.

· Familiarizes self with menu, paying particular attention to specials and proper pronunciation of menu items.

· Prepares and keeps all stock prepared and ready for use on each shift, including custard, quarts, pints, cakes, cups, cones, spoons, napkins, toppings, etc.

· Participates in the continuous cleaning and up-keep of all areas.

· Takes and verifies guests order while complying with the proper standards for inputting into the POS system.

· Consistently charge all guests appropriately.

· Makes guests orders according to their request and/or standard menu recipes.

· Serves only items that meet strict standards, as outlined by the menu specifications.

· Handles and counts cash, makes accurate change, processes credit cards from guests properly.

· Ensures that workstations are properly refilled and meet Par stock level at the end of every shift.

· Sets-up and breaks-down tables, chairs, displays, theme decorations and other equipment as requested.

· Attends meetings as requested to receive instructions and important information.

· Handles any problem that might arise both courteously and professionally.

· Advises supervisor of any guest complaints so they can be immediately and professionally resolved.

· Operates within all guidelines, policies, standards, and constraints as established by the company. Assist in the implementation of mandatory standards of operations as they relate to the operation.

· Employees holding this position will be required to perform any other job related duties as requested.

· Ability to perform basic mathematical calculations.

· Ability to carry out detailed written or verbal instructions independently.

· Ability to lift up to 60 pounds occasionally, up to 45 pounds frequently, and up to 25 pounds constantly.

· Good verbal and organizational skills.

· Ability to use logical or rational thinking to solve problems

· None.

· Works primarily indoors in a restaurant environment

· Must be able to work rapidly during rush periods.

· Schedule varies with the needs of the business. Weekends and holidays are a must.

· Moderate physical work, and performing such activities as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping for up to six (6) hours without sitting.

· Thorough knowledge of food safety, handling and preparation that comes with passing the ServeSafe course.

· Strong work ethic.

· Punctuality and dependability.

· Professional, pleasant and courteous demeanor.

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Flexible schedule

Shift:

• Day shift
• Evening shift
• Night shift
• Split shift

Work Location: In person

Salary : $15 - $20