What are the responsibilities and job description for the Inside Sales and Marketing Director position at Whitaker Corporation?
Job Summary
Whitaker Corporation is seeking a highly experienced Sales and Customer Care Lead to join our team. This is a unique opportunity for a results-driven individual to lead our sales and customer care efforts and drive revenue growth.
Responsibilities:
- Develop and implement sales strategies to meet or exceed sales targets.
- Lead a team of inside sales representatives, providing coaching and guidance to optimize performance.
- Collaborate with the marketing team to generate leads and promote our products.
- Build and maintain strong relationships with clients to foster long-term loyalty.
- Manage sales pipeline, track progress, and report on key sales metrics.
- Identify, upsell, and cross-sell opportunities and work with the sales team to increase average deal size and customer value.
Requirements:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in inside sales, customer service, or a related field, with at least 2 years in a leadership or managerial role.
- Strong leadership skills with experience managing and developing teams.
- Proven track record of meeting or exceeding sales targets and managing customer relationships.
- Excellent communication and problem-solving skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to multitask and prioritize effectively.
- A customer-centric mindset with a commitment to delivering exceptional service.
