What are the responsibilities and job description for the Sales and Customer Care Lead position at Whitaker Corporation?
About the Role
We are looking for a highly skilled Inside Sales and Marketing Director to join our team at Whitaker Corporation. As a key member of our sales team, you will be responsible for driving revenue growth and leading our customer care efforts.
Key Responsibilities:
- Develop and execute sales strategies to meet or exceed sales targets.
- Lead a team of inside sales representatives, providing guidance and support to optimize performance.
- Maintain strong relationships with clients to foster long-term loyalty.
- Collaborate with the marketing team to generate leads and promote our products.
- Monitor and evaluate sales performance, identifying areas for improvement.
Requirements:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in inside sales, customer service, or a related field, with at least 2 years in a leadership or managerial role.
- Strong leadership skills with experience managing and developing teams.
- Proven track record of meeting or exceeding sales targets and managing customer relationships.
- Excellent communication and problem-solving skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to multitask and prioritize effectively.
- A customer-centric mindset with a commitment to delivering exceptional service.
