What are the responsibilities and job description for the Customer Service Specialist position at WhitCo Insurance- Alexia Martin Agency?
Job Description Job Description We are seeking a Customer Service Specialist to join our team! We're a dedicated office with years of experience looking to grow and expand with the right person to complete our team. Must be willing to obtain Customer Service Insurance License (4-40) within first 60-90 days.Responsibilities : Handle client inquiries and service client files.Provide information about insurance products and services.Document and update client records based on interactions.Handle Marketing Tasks Qualifications : Positive and professional demeanorExcellent written and verbal communication skillsAbility to build rapport and engage with clients.Ability to prioritize and multitask.Previous experience in customer service, sales, or other related fieldsBenefits : Paid HolidaysPaid PTO / Vacations401K with Employer MatchingMedical InsuranceBonuses