What are the responsibilities and job description for the Cashier / Receptionist position at White Bear Mitsubishi?
White Bear Mitsubishi is looking for YOU to grow your career with US.
Experience the Difference
We have nothing of greater value than our people. White Bear Mitsubishi respects the uniqueness of every individual and encourages all employees to strive to make a difference. We build strong teams of confident, creative people with a high degree of initiative, discipline and respect.
Simply put, we choose to be a different place to work and we want people to be happy. The White Bear Mitsubishi vision is to be so effective that we are able to be helpful to others. We strive to be the dominant place to work in this market, and we want people to work here only forever.
Job Summary
We are seeking a Cashier / Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for basic cashier functions and filing.
Responsibilities
- Calculate the customer's bill using the dealership's computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and / or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Maintain filing
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures and internal procedures for assisting customers efficiently
Qualifications
Benefits
White Bear Mitsubishi and its affiliates, welcome all applicants and is an Equal Employment Opportunity Employer. We will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.
