Louisville Service Technician

When what you Crave is a job that combines creative, challenging and ever-changing work with an experienced, inclusive team committed to create memorable moments every day, only White Castle hits the spot!

We’re America’s first fast-food hamburger chain with more than a century of service to a nation of Cravers. But we’re not satisfied with an impressive past. We’ve got our eye on an even tastier future, and we want you to be part of it! White Castle is always looking for passionate, energetic, results driven people to join our teams, so apply to start your White Castle career today!

The Service Technician position will be responsible for maintaining all assigned company operated facilities to an established company standard to project an excellent brand image to our customers and employees. This scope includes assuring all facilities are kept at their highest appraised value within their assigned properties. The role will be responsible for the hands-on maintenance of company operated facilities, equipment and grounds for restaurants, office/warehouse, and other related property and equipment as requested by supervisor.

What we are looking for

• Two-year Technical degree or equivalent field experience in facility repair and services;
• EPA Certification types I & II for HVAC&R, or able to achieve certification in 6 months;
• Preferred Knowledge: (Any items would be a plus);

o Commercial property - building and site maintenance management;

o All building maintenance procedures and accepted practices;

o All building equipment - including electrical, plumbing and kitchen equipment;

o Facilities management for office/warehouse buildings and restaurants;

o Knowledge of Building codes and standards;

o Knowledge of OSHA Standards for General Industry for buildings, equipment and grounds and have passed the OSHA 10

hour class;

o Company MSD (Material Data Sheet) procedures.

• Able to make decisions on repair or replacement based on troubleshooting skills, while still meeting deadlines;
• Knowledge and capability to deal with afterhours (24/7) calls when there are limited resources to assist in making emergency repairs. The successful candidate must be available to be on call to fulfill these duties on a 4-week rotation;
• Good communication skills with both White Castle team members and outside providers;
• Must have mechanical abilities and be able to use various hand tools, welding experience would be a plus;
• Ability to climb ladders and scaffolds, work for extended hours of uninterrupted time and must be able to withstand adverse weather and site conditions for any assigned job site inspections;
• Ability to lift, push or pull up to 50 pounds regularly;
• Valid driver’s license, dependable transportation and automobile insurance with the required limits of liability;
• Adhere to safety rules and procedures and use proper tools in prescribed manner;
• Travel to and from different locations as assigned.

What you will do

• Day to Day hands on service of assigned buildings, grounds and equipment;
• Provide technical skills to troubleshoot all matters relative to the facility maintenance program;
• Communicate as required to complete electronic work orders, documents and to respond to internal customers, co-workers and supervisors by phone calls, emails, texting or other form of communication;
• Respond to internal and external customer needs to properly maintain equipment and facilities;
• Manage facilities invoices and purchases for proper record keeping;
• Compliance with all OSHA, EPA and company established procedures and EPA record keeping on environmental issues;
• Compliance with the inventory procedures for the Service Department’s parts and supplies;
• Assist Facilities Supervisor/ Service & Facilities Manager in training of Service Department team members.

Here’s an overview of the benefits you could enjoy as part of the White Castle team!

The compensation, benefits, and perks for this role may vary based on average hours worked, location, and length of service.

Compensation

• Competitive WEEKLY pay! This position starts at the minimum rate listed in this job posting, with the potential for higher earnings based on qualifications and experience.
• Annual Holiday Bonus (dependent on company financials)

Company Benefits

• Paid time off or paid vacation based on work location
• Medical benefit plans
• Dental/Vision reimbursement plan
• Life insurance
• 401(k)
• Profit-sharing plan
• Employee Assistance Program (EAP)

Company Perks

• Free uniforms
• Free meals while working
• Scholarship opportunities
• Opportunities for growth with promote-from-within practices
• Community volunteer initiatives
• And more!

Pay Rate: $29.92 - $39.89 per hour

If you Crave a fun, great workplace with an over 100-year history of creating memorable moments for Cravers every day, look no further than our #whitecastleteam!

Your search ends here—we’ve got the career opportunity you Crave! Apply today, and Follow Your Crave™!

REQUIREMENTS

• Two-year Technical degree or equivalent field experience in facility repair and services.
• EPA Certification types I & II for HVAC&R, or able to achieve certification in 6 months.
• Preferred Knowledge: (Any items would be a plus)
• o Commercial property - building and site maintenance management.
• o All building maintenance procedures and accepted practices.
• o All building equipment - including electrical, plumbing and kitchen equipment.
• o Facilities management for office/warehouse buildings and restaurants.
• o Knowledge of Building codes and standards.
• o Knowledge of OSHA Standards for General Industry for buildings, equipment and grounds and have passed the OSHA 10 hour class.
• o Company MSD (Material Data Sheet) procedures.
• Able to make decisions on repair or replacement based on troubleshooting skills, while still meeting deadlines.
• Knowledge and capability to deal with afterhours (24/7) calls when there are limited resources to assist in making emergency repairs.
• Good communication skills with both White Castle team members and outside providers.
• Must have mechanical abilities and be able to use various hand tools, welding experience would be a plus.
• Ability to climb ladders and scaffolds, work for extended hours of uninterrupted time and must be able to withstand adverse weather and site conditions for any assigned job site inspections.
• Ability to lift, push or pull up to 50 pounds regularly.
• Valid driver’s license, dependable transportation and automobile insurance with the required limits of liability.
• Adhere to safety rules and procedures and use proper tools in prescribed manner.
• Travel to and from different locations as assigned.

White Castle has a hot and tasty opportunity on the menu with this chance to join a team where more than one in four have at least 10 years of consecutive service. Our 103-year-old family-owned business operates restaurants and stock retail freezers with products dedicated to satisfying your cravings morning, noon and night. All that’s missing is you. Our Original Slider® was named in 2014 as Time magazine's "Most Influential Burger of All Time," and our Impossible ™ Slider was named by Thrillist in 2019 as the "Best Plant-Based Fast Food Burger." Fast Company named us one of the "10 Most Innovative Dining Companies" in 2021. And that’s not all. We’re a Certified™ Great Place to Work® four years in a row and back-to-back honoree on the Fortune Best Workplaces in Retail™ list.

Your search ends here—we’ve got the career opportunity you Crave! Apply today, and Follow Your Crave™!