What are the responsibilities and job description for the MEDICAL ASSISTANT- EXTENDED FUNCTION position at White Coat Health Care Staffing?
The Extended Function Certified Medical Assistant plays a crucial role in delivering vital clinical support and administrative services within a dynamic multi-physician practice. This highly skilled CMA will engage in a diverse array of responsibilities, primarily assisting physicians during minor surgical procedures. Additionally, this professional will be cross-trained in all facets of Front Desk Administration, which encompasses welcoming patients and vendors, managing appointment scheduling, collecting co-payments, obtaining pre-authorizations, providing patient counseling, updating patient records in the EMR system, and ensuring follow-up on patient visits.
Administrative and Clinical
Welcome patients, verify insurance details, and process payments.
Handle pre-authorizations.
Write and submit prescription requests.
Respond to incoming calls, provide necessary information, and transfer calls or take messages as needed.
Coordinate appointment scheduling.
Maintain and update patient records through data entry and faxing.
Review and clarify patient information with them.
Collaborate effectively with multiple physicians.
Obtain vital signs and assess the patient's medical history, medications, and allergies.
Prepare and organize exam rooms each morning and ensure they are cleaned and closed at the end of the day.
Accompany patients to the treatment room, ensuring their comfort before examinations by the physician.
Input updated patient information into the EMR system.
Complete the rapid health indicator assessment.
Document any changes in the patient's medical condition.
For follow-up patients, note comments regarding their current status and the outcomes of previous treatments.
Contact post-operative patients the day after surgery and complete the follow-up sheet.
Clinical
Conduct X-rays and digital radiography.
Count surgical instruments in treatment rooms at the start and end of each session (morning and afternoon).
Dispense all durable medical equipment (DME).
Apply pads and/or adhesive strappings as required.
Prepare for injections, procedures, wart treatments, and in-office surgeries.
Assist with nail care by smoothing or debriding nails and/or calluses using an electric grinder.
Vacuum all clippings from the floor.
Measure and fit patients for diabetic shoes and heat mold inserts.
Prepare lab specimens, including necessary paperwork, and arrange for lab pickups.
Clean, wrap, and autoclave instruments and packs as necessary, and change cold sterile solutions monthly.
Restock back office supplies and DME items, ensuring drawers and rooms are replenished daily.
Assist in surgeries and minor procedures.
Perform cleanup after surgeries, including disposing of dirty drapes and wrappings, managing sharp and red bag items, wiping down counters, and mopping floors.
Change post-operative dressings and remove sutures.
Required Qualifications and Experience:
- Prior experience in the healthcare sector is necessary
- Frequent travel between various office locations may be required
- Capability to build and sustain effective working relationships with patients, colleagues, and the public
- Familiarity with health insurance processes, pre-authorization, insurance verification, medical terminology, CPT codes, and ICD-9 codes is preferred
- Exceptional customer service skills are required
- Ability to thrive in a fast-paced and demanding work environment
- A strong work ethic and professionalism must be consistently demonstrated
- A collaborative mindset, adaptability, and eagerness to learn are essential
- Effective communication, multitasking, and the ability to work under pressure are critical for success in this role, which also necessitates attention to detail and a dedication to ensuring customer satisfaction.
- Adherence to HIPAA compliance is compulsory.
- Good judgment and discretion must be exercised
- Proficiency in Microsoft Office is required.
- High School Diploma or GED equivalent
