What are the responsibilities and job description for the Salon Receptionist position at White Diamond Salon Spas?
White Diamond Salon SpaJob Title: Salon Receptionist
Location: St. Paul, MN
Job Type: Part-Time
Reports To: Area Manager
About White Diamond Salon Spa
At White Diamond Salon Spa, we specialize in delivering luxury beauty and wellness experiences with personalized care. Our team is committed to excellence, style, and making every guest feel like the most radiant version of themselves. We are currently seeking a friendly, professional, and organized Salon Receptionist to be the face of our salon and support smooth day-to-day operations.
Job Summary
As a Salon Receptionist, you are the first and last impression of White Diamond Salon Spa. You’ll play a key role in managing client communications, appointment scheduling, product recommendations, and assisting with the overall flow of the salon. A passion for customer service, a keen eye for organization, and a positive attitude are a must.
Key Responsibilities
- Client Interaction & Communication:
- Greet clients warmly and create a welcoming environment.
- Answer phones promptly and professionally.
- Schedule and confirm client appointments.
- Respond to emails regarding appointments, service questions, and general inquiries.
- Provide information on services, pricing, and promotions.
- Upsell and recommend salon retail products based on client needs.
- Front Desk & POS Duties:
- Check in and check out clients using salon booking software.
- Process payments accurately and maintain a clean, organized front desk.
- Maintain the appearance of the reception area and retail product displays.
- Salon Operations Support:
- Send appointment reminders and follow-up emails to clients.
- Email appointment lists and schedules to each salon location as needed.
- Assist with salon inventory tracking and reordering supplies.
- Maintain supply checklists and update stock levels weekly.
- Assist with minor supply runs as directed by the Area Manager.
- Notify team of low-stock items and help prepare product restock orders.
Preferred Qualifications
- Previous experience in a salon, spa, or similar front desk/customer service role.
- Strong communication and interpersonal skills.
- Proficiency in salon management or booking software (or willingness to learn quickly).
- Ability to multitask and stay organized in a fast-paced environment.
- Friendly, polished, and professional appearance and demeanor.
- Comfortable upselling and recommending retail products.
Work Schedule
- Mon-Fri or Some week days plus Sat/Sun
- Hours 9-5
- Must be dependable and punctual.
Why Join White Diamond Salon Spa?
- Work in a beautiful, high-end salon environment.
- Collaborate with a passionate and creative team.
- Employee discounts on services and retail products.
- Growth opportunities within the company.
To Apply:
Please send your resume and a brief introduction to whitediamondsalonspas@gmail.com.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.50 per hour
Benefits:
- Employee discount
Shift:
- Day shift
Ability to Commute:
- Saint Paul, MN 55116 (Required)
Work Location: In person
Salary : $15 - $17
