What are the responsibilities and job description for the Club Lounge Concierge position at White Lodging Services?
*MUST BE AVAILABLE WEEKENDS*
Availability Requirements: Must be available for morning shift, 5:30AM
The Sheraton Erie Bayfront is seeking a Concierge Lounge attendant to deliver exceptional guest services to our VIP guests!
Job Duties
* Maintain knowledge of airline, automobile rental, transportation options, directions, office services, and beauty/barber establishments and provide information to guests regarding such.
* Maintain knowledge of all hotel facilities including hours of operation and hotel surroundings (i.e. mall, restaurants).
* Maintain knowledge of local area including social, cultural, historical and physical attractions as well as their location and hours of operation. Maintain knowledge of local restaurants and theatre/musical productions. Arrange reservations/tours as requested for guests. Make meaningful recommendations for local restaurants and attractions.
* Provide lobby coverage as needed.
* Ensure that hot food and cold food are provided in lounge.
* Utilize aggressive hospitality to ensure best guest experience. Refer guests to hotel outlets to maximize hotel revenue.
* Float throughout front of lobby, concierge desk or throughout lounge (as assigned) to enhance guest experience.
Job Type: Part-time
Pay: $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 4 hour shift
- Morning shift
- Weekends as needed
Application Question(s):
- Are you aware of the shift start time; 5:30AM?
Work Location: In person
Salary : $14
