What are the responsibilities and job description for the Director of Front Office position at White Lodging Services?
What You'll Do
* The Director of Front Office will develop department strategy and support the front office team in carrying out all daily shift operations.
* Drive action planning and goal setting for Guest Satisfaction Score, Brand Standards Audit, Associate Engagement Survey, Profit & Loss, Turnover, etc.
* Play a key role in recruiting and retaining talent by being involved in the hiring process, orientation, coaching & development, and performance management throughout the year.
* Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, etc.
What You'll Bring
* Prior hotel leadership experience and any experience with the specific brand hotel or upscale property is a bonus.
* Experience with budgeting, long range forecasting, P&L Critique, and other financial skills.
* The desire to develop and coach associates and create an environment for your team to thrive.
* Ability to creatively problem solve and execute against the strategy and deliver results.
Other Information
* Day 1 Medical, Dental and Vision insurance
* Vacation/Paid Time Off (PTO) with rollover
* Complimentary wellness tools
* Unlimited referral bonuses
* 401(k) with company match
* Hostcare Resources healthcare concierge
* Leadership development
* Tuition reimbursement
* Discounts on hotel rooms, dining, and other travel/entertainment experiences
* Multiple hotels in each market = more opportunities
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $55,000 - $65,000
