What are the responsibilities and job description for the Director of Front Office position at White Lodging?
The JW Marriott Charlotte is located in the vibrant Uptown district of Charlotte, North Carolina.
Salary Range : $75,000 - $85,000
Summary
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
What You'll Do
- The Director of Front Office will develop department strategy and support the front office team in carrying out all daily shift operations.
- Drive action planning and goal setting for Guest Satisfaction Score, Brand Standards Audit, Associate Engagement Survey, Profit & Loss, Turnover, etc.
- Play a key role in recruiting and retaining talent by being involved in the hiring process, orientation, coaching & development, and performance management throughout the year.
- Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, etc.
What You'll Bring
Other Information
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
Salary : $75,000 - $85,000
