What are the responsibilities and job description for the Human Resources Manager position at White Lodging?
The Hyatt Place Knoxville / Downtown is seeking a hospitality-focused Human Resources Manager to join our team! As Human Resources Manager for White Lodging, you would be responsible for recruiting, hiring, associate relations, benefits administration, training and development, ensuring compliance with employment laws, and associate engagement.
You Responsibilities
- Protects the confidentiality of information in and around the hotel.
- Promotes positive associate engagement through ongoing company and hotel initiatives.
- Proactively recruits by maintaining communication with managers regarding open positions, managing applicant tracking system, conducting phone screenings, etc.
- Ensures proper hiring procedures are followed with all applicants. This should include timely responses, adequate numbers of interviews, PDP, drug screening, and reference checks.
- Conducts weekly orientations with all new hires. Ensures new hire paperwork is completed in a timely manner.
- Ensures associate files are up-to-date and contain all necessary documentation.
- Works with payroll team to resolve pay issues.
- Coordinates benefits administration for associates and managers
- Ensures coaching and counseling procedures used throughout the hotel are legal, high quality, and follow company guidelines. Holds managers accountable for completing coaching and counseling correctly.
- Advises managers on terminations. Ensures all possible terminations are handled legally and properly. Participates in coaching, counseling, and termination sessions as needed.
- Conducts associate investigations and oversees all disciplinary processes.
- Ensures benefits policies and procedures are communicated to all associates.
- Works with payroll specialist to compile turnover information and issues monthly reports by department and by total hotel on turnover reasons and timing. Studies turnover and makes recommendations on ways to decrease turnover.
- Ensures compliance with the Americans with Disabilities Act (ADA) and Family Medical Leave Act (FMLA). Holding managers and associates accountable for following guidelines.
- Works with corporate in responding to EEO, Unemployment Claims, and Workers Compensation Claims.
- Advises hotel managers on correct HR procedures and holds them accountable for following those procedures.
- Responds in a timely manner to requests for information related to unemployment insurance hearings. Attends hearings to represent the best interests of the company.
- Plans and executes celebration events for associate birthdays and service anniversaries.
- Conduct regular Risk and corporate standard audits, ensuring compliance with established guidelines.
- Other duties as assigned by management.
What You Need
Perks of Working with Us
About Us
White Lodging is one of the largest privately held hospitality companies in the country, focusing on urban, experiential and lifestyle hotels, rooftop bars and restaurants! We are different from our competitors by the markets that we operate in (exclusively urban destinations) and the experience we provide. Every property we operate has a food and beverage component that supports not only our guest's needs - but locals as well. This is particularly true of our market-leading rooftop bars and independently branded restaurants.
For our associates, we’ve created a space where you can THRIVE! The commitment to ongoing career development is not only in our company value of “We Embrace Growth” but also in our very own Associate Promise of “Creating an environment that allows you to be your best self and grow through ongoing training, development and mentorship.” We offer the opportunity for each and every person to identify their own careers path and goals, and are committed to providing you the training and support to achieve those goals.
The Hyatt Place Knoxville / Downtown is a fascinating destination for both travelers and locals. With our Five Thirty Lounge rooftop bar and Starbucks in house, and neighbors like the historic Tennessee Theatre, the Bijou Theatre, Market Square, and Gay Street’s most popular shops and restaurants, we are a hub in Knoxville's bustling downtown!
