What are the responsibilities and job description for the Public Area Attendant position at White Lodging?
Summary:
Clean guest rooms/cabins, public areas, public restrooms and outside grounds as assigned, ensuring the Company’s standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guests’ requests. Ensures the confidentiality and security of our guests.
Responsibilities
COMPETENCIES
Job involves working under the following:
Clean guest rooms/cabins, public areas, public restrooms and outside grounds as assigned, ensuring the Company’s standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guests’ requests. Ensures the confidentiality and security of our guests.
Responsibilities
- Perform job functions with attention to detail, speed and accuracy.
- Prioritize and organize
- Be a clear thinker, remaining calm and resolving problems using good judgement
- Follow directions thoroughly
- Understand guest needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Drive to and from guest cabins
COMPETENCIES
- Attention to detail
- Caring about the guest stay
- Willing to help in any area
- Able to work quickly to ensure timely turnover of rooms
- Be a team player
- Provide timely and detailed service
- Able to work a flexible schedule and split shifts
- Reliable
- Able to drive
Job involves working under the following:
- Under variable temperatures conditions (or extreme heat or cold)
- Under variable noise levels
- Outdoors/indoors
- Around fumes and/or odor hazards
- Around dust and/or mite hazards
- Around chemicals
- Around biohazards
- Exert physical effort in transporting housekeeping supplies (40 pounds)
- Satisfactory communicate with guests, management and co-workers to their understanding
- Previous training in housekeeping in a resort market
- 1 year prior experience in cleaning hotel guest rooms
- Knowledge of proper chemical training
