What are the responsibilities and job description for the Front Desk Receptionist position at White Oak Dental?
White Oak Dental – Front Desk Receptionist
White Oak Dental is a well-established dental practice in the Chaska, MN community. We have a focus on establishing long term relationships with our patients. We provide comprehensive dental care including endodontics, oral surgery, invisalign orthodontics, crown and bridge, implant restorations and removable prosthodontics. We have a very modern office with digital x-rays, intraoral cameras, and digital restorative scanning.
We are currently looking for a Front Desk Receptionist to join our growing team. As a Front Desk Receptionist, you will be responsible for scheduling, rescheduling, or canceling patients’ dental appointments as required. This position performs all administrative duties necessary to ensure that dental practice is running smoothly. A great candidate for this position would be self-motivated, enjoy dentistry and have a fun personality.
This position will be in-office, full-time with the following schedule:
· Monday through Wednesday – 8 AM – 5 PM
· Thursday – 8 AM – 3 PM
Your core duties and responsibilities will be as follows:
· Greeting and assisting patients
· Scheduling, rescheduling, or canceling appointments as needed
· Assisting patients to fill out information forms
· Managing patient records/charts
· Managing daily schedules for the dental staff
· Managing/updating patient records and documenting recent treatments and procedures
· Scheduling follow-up appointments and providing telephonic reminders
· Communicating with medical insurance providers
· Verifying methods of payment and insurance information
· Calculating and collecting payments as needed
· Performing general office duties, such as answering telephones, photocopying, filing, and faxing
· Coordination with the rest of the staff to ensure a seamless patient flow
Successful candidates will possess the following skills/experience/characteristics:
· High school diploma or GED
· Certification in office administration, medical administration, or related fields preferred
· Strong customer service, interpersonal communication, & critical thinking skills
· Organized and detail-oriented with the ability to multi-task
· Proficiency in using computer systems and basic office software
· Previous dental office experience; medical office experience will be considered
· High initiative, autonomous, and self-governing
· Strong critical thinker & superb attention to detail
· Demonstrated ability to lead and inspire a team
· Outstanding communication and interpersonal skills with strong follow through
· Flexible, collaborative, & a team player
· Passionate patient advocacy
· High integrity
Benefits
· Free weekends
· 401(k) with employer match
· Paid Time Off
· Performance based bonuses
Submit your resume today to start down the path toward a more fulfilling and challenging career!
White Oak Dental is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- No nights
- No weekends
Application Question(s):
- Do you have any certifications in office administration, medical administration, or related fields?
Education:
- High school or equivalent (Preferred)
Experience:
- dental or medical office: 1 year (Preferred)
Ability to Relocate:
- Chaska, MN 55318: Relocate before starting work (Required)
Work Location: In person