What are the responsibilities and job description for the Hospice Office Manager position at White Orchid Hospice?
As a Hospice Office Coordinator, you will:
- Receive and enter data for new and current patients and employee records.
- Create, maintain and update the clinician’s schedules according to authorizations and patient needs. Maintain clinician’s availability lists.
- Serve as the point of contact for all interactions with clinical team members, administrative associates, referral sources and patients.
- Ensure adherence to company policies associated with record establishment, retention, maintenance and confidentiality.
- Prepare clinical records for new patients upon receipt of referral. Complete quantitative administrative review of clinical records at start of care and upon patient discharge.
- File incoming documents daily. Maintain a control procedure for active patient files. Maintain a tracking system to ensure clinical records are current according to company policy and regulatory requirements.
- Partner with clinical resources to oversee patient intake and inquiries and assess patient needs.
- Required Skills/ Qualifications
- High School Diploma or equivalent
- KINNSER HOSPICE EXPERIENCE REQUIRED!!! (Do not reply without it)
- 3 YEARS OF HOSPICE EXPERIENCE REQUIRED!!! (Do not reply without it)
- Minimum of one year data entry, word processing and/or medical records maintenance experience in a medical or healthcare customer service environment
- Attention to detail, along with excellent organizational, verbal and written communication skills. Exceptional customer service and problem-solving skills.
- Ability to multi-task, worker under pressure with changing priorities and short deadlines
- Excellent computer skills
Our Services:
White Orchid Hospice provides in-home patient hospice services that allows seriously ill people to transition in a comfortable environment with access to round the clock medical support. The Company employs a number of on staff nurses and contracted health professionals to ensure that the patients are tended to properly.
Our Vision
Creating an environment where individuals and families facing serious illness, death and grief will experience the best that humankind can offer. White Orchid Hospice will be a leader in hospice palliative care, education and research.
Our Mission
It is the goal of White Orchid Hospice to provide quality specialized palliative and end of life care to any needing adults in the Greater Houston area.
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Hospice: 3 years (Required)
- Medical scheduling: 2 years (Required)
- Intake: 2 years (Required)
Work Location: In person
Salary : $18 - $24
