What are the responsibilities and job description for the Host position at White Pie?
Job Summary
We are seeking a friendly and organized Host/Hostess to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. You will be responsible for greeting guests warmly and ensuring that all guests feel welcomed and valued. Your exceptional customer service skills will play a vital role in creating a positive atmosphere in our restaurant.
Duties
- Greet and welcome guests as they arrive at the restaurant.
- Manage the seating chart and ensure efficient seating of guests according to their preferences and availability.
- Answer phone calls promptly and provide information about the menu, reservations, and wait times.
- Assist with managing reservations and special requests to enhance guest experiences.
- Maintain cleanliness and organization of the host area, ensuring it is inviting for guests.
- Communicate effectively with servers and kitchen staff to ensure smooth service flow.
- Provide assistance to guests as needed, addressing any inquiries or concerns promptly.
- Uphold high standards of hospitality in line with our restaurant's values.
Skills
- Previous experience in food service or hospitality is preferred but not required.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and written.
- Proficiency in phone etiquette to handle inquiries professionally.
- Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude.
- Strong organizational skills with attention to detail.
Join us as we create memorable dining experiences for our guests!
Job Type: Part-time
Pay: $16.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Work Location: In person
Salary : $16 - $22