What are the responsibilities and job description for the Front Desk Coordinator position at White River Family Eyecare?
CLERICAL
Manage patient charts
Typing/word processing
OFFICE PROCEDURES
Data processing
Prepare daily schedule
Implement recall system
Maintain front desk statistical reports
General office appearance/cleaning of front desk and reception area
PATIENT MANAGEMENT
Answer telephone - handle front desk calls/redirect other calls
Schedule appointments/fill openings/confirm appointments
Greet patients
Customer service - educate patients and potential patients
Coordinate office flow - track patient from entry to departure
Checking in/out- patients – put in charges from appointments
Summary
As a Front Desk Patient Coordinator, you will be the first point of contact for patients, providing essential medical administrative support and ensuring a welcoming environment. Reporting to the Office Manager, your role involves managing patient service, handling medical records, and utilizing our EMR system, Compulink. Your core skills in clerical tasks and front desk operations, combined with premium knowledge of HIPAA and medical terminology, will be vital in maintaining efficient office operations. Join our team to enhance patient experiences and contribute to the smooth functioning of our medical practice.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $20
