What are the responsibilities and job description for the Unit Secretary - Safety Sensitive position at White River Health System Inc?
About the Role:
The Unit Secretary plays a crucial role in ensuring the smooth operation of the healthcare unit by providing administrative support to medical staff and facilitating communication between patients, families, and healthcare providers. This position is responsible for managing patient records, scheduling appointments, and coordinating the flow of information within the unit. The Unit Secretary will also assist in maintaining a welcoming and organized environment for patients and visitors, contributing to overall patient satisfaction. By effectively handling clerical tasks, the Unit Secretary allows healthcare professionals to focus on delivering high-quality patient care. Ultimately, this role is vital in enhancing the efficiency of the unit and supporting the overall mission of the healthcare facility.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in an administrative or clerical role, preferably in a healthcare setting.
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Certification in medical terminology or healthcare administration.
- Experience with electronic health record (EHR) systems.
- Bilingual abilities to assist diverse patient populations.
Responsibilities:
- Manage and maintain patient records, ensuring accuracy and confidentiality.
- Schedule and coordinate patient appointments and procedures.
- Answer phone calls and respond to inquiries from patients and families.
- Assist healthcare staff with administrative tasks, including filing and data entry.
- Facilitate communication between medical staff, patients, and families to ensure seamless care.
Skills:
The required skills for this position include strong organizational abilities, which are essential for managing multiple tasks and maintaining accurate patient records. Effective communication skills are vital, as the Unit Secretary will interact with patients, families, and healthcare professionals daily. Attention to detail is crucial when handling sensitive information and ensuring that all documentation is correct. Preferred skills, such as familiarity with EHR systems, enhance the efficiency of administrative processes and improve patient care coordination. Additionally, bilingual abilities can significantly improve patient interactions and accessibility, fostering a more inclusive environment.
