Demo

Operations Assistant- Property Management

White Rose Villas
Orlando, FL Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/7/2025

Location: Kissimmee, FL (Office & Field Work)
Job Type: 1099 Contract
Pay: Competitive, based on experience

About the Role:We are seeking a proactive and detail-oriented Operations Assistant to support our property management team in handling daily operations for vacation rental properties. This role includes a mix of office work and fieldwork, requiring strong communication, problem-solving, and organizational skills. The ideal candidate will be responsible for liaising with homeowners, coordinating with contractors, conducting inspections, resolving guest issues, and ensuring properties meet quality standards.

Key Responsibilities:

  • Homeowner Liaison: Serve as the main point of contact for property owners, providing updates on bookings, property conditions, and maintenance needs.
  • Onboarding Properties: Assist in onboarding new vacation rental homes, ensuring all paperwork, photos, and listings are correctly completed.
  • Contractor Coordination: Schedule and oversee vendors/contractors for cleaning, maintenance, repairs, and emergency services.
  • Property Inspections: Perform routine property inspections to ensure quality control, cleanliness, and compliance with safety standards.
  • Inspection Reports: Compile and send detailed reports to homeowners, highlighting property conditions and necessary actions.
  • Damage Claims: Process guest damage claims, working with homeowners, guests, and insurance providers to resolve issues efficiently.
  • Guest Issue Resolution: Assist in handling guest complaints, troubleshooting issues, and ensuring prompt responses to concerns.
  • Customer Service: Provide support to guests and homeowners via phone, email, and in-person visits, ensuring a smooth rental experience.
  • Health & Safety Compliance: Monitor properties for compliance with safety regulations and coordinate necessary improvements.
  • Field Support: Visit properties as needed to oversee maintenance work, verify property conditions, and assist with urgent matters.
  • General Office Support: Assist with documentation, data entry, scheduling, and other administrative tasks.

Qualifications & Requirements:

  • Experience in property management, hospitality, or real estate operations preferred.
  • Strong problem-solving skills and ability to handle guest issues professionally.
  • Ability to coordinate and manage contractors/vendors efficiently.
  • Excellent organizational and multitasking skills to handle various tasks simultaneously.
  • Tech-savvy – experience with property management software, spreadsheets, and email communication.
  • Knowledge of health and safety standards for rental properties is a plus.
  • Valid driver’s license & reliable transportation required for field visits.
  • Flexible schedule, including some weekends and after-hours availability as needed.

Why Join Us?

  • Diverse and dynamic role – mix of office and fieldwork.
  • Competitive pay with opportunities for career growth.
  • Work in a fast-paced and exciting vacation rental industry.

To Apply: Please send your resume and a brief cover letter outlining your experience and availability.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Schedule:

  • 8 hour shift
  • Holidays
  • Weekends as needed

Work Location: On the road

Salary : $22

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Job openings at White Rose Villas

White Rose Villas
Hired Organization Address Orlando, FL Full Time
Location: Remote (Ideally based in Kissimmee / Davenport FL) Job Type: 1099 Contract Pay: Competitive, based on experien...

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