Customer Service Representative (Clerical/Data Entry)

Are you passionate about delivering exceptional customer service and have a knack for clerical skills? White’s Boots, a trusted name in high-quality footwear, is looking for a dedicated Customer Service Representative to join our team. If you’re a motivated individual who thrives in a fast-paced environment, we want to hear from you!

Essential Job Duties:

• Must be able to speak fluently in English to assist customers over the phone.
• Must be able to communicate clearly over the phone.
• Able to operate a computer and its basic functions.
• Knowledge of administrative and clerical procedures to handle processing orders, operating proprietary systems, managing files and records, utilizing tracking documents, and other office procedures and terminology.
• Reading and understanding sentences and paragraphs in work related documents.
• Operating a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Qualifications:

• Able to speak fluently in English to assist customers over the phone.
• Able to communicate clearly over the phone.
• Able to operate a computer and its basic functions.
• Able to operate a multi-line phone.
• Attention to detail and a commitment to accuracy.
• Able to follow work instructions.
• Previous order entry or data entry experience.

What We Offer:

• Competitive pay and benefits package.
• A supportive and friendly team environment.
• Opportunities for professional growth and development.
• Discounts on our premium products.

How to Apply:

Send your resume detailing your experience and why you’re a great fit for this role to Juliya in Human Resources at jchubenko@whitesboots.com. Applications will be reviewed on a rolling basis, so don’t wait to apply!

Join White’s Boots and help us continue our tradition of delivering top-quality products and exceptional service to our valued customers. We’re excited to welcome a new team member to our family!

Physical Demands:

• Must be able to remain in a stationary position 90% of the workday.
• Position consists of occasionally moving about inside the office to access file cabinets, office machinery, etc.
• Constantly positions self to maintain files in file cabinets.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Must be able to observe details at close range.
• The employee must occasionally lift or move office products and supplies, up to 20 pounds.

AAP/EEO Statement:

White’s Boots, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $17