What are the responsibilities and job description for the Warranties Administrator position at White's Honda Toyota of Lima?
White’s Honda Toyota of Lima is looking for a Warranties Administrator for our growing Service Department.
White’s Honda Toyota prides ourselves on giving customers the best experience they can have from phone calls, to service appointments, to purchasing a vehicle. Our entire team is committed to this philosophy so you must be able to live by our Mission Statement: Employees working together to create a better experience for our customers, and our core values; Integrity, Attention to Detail, Personal Growth, Urgency, and Teamwork.
*** This job is NOT remote. In house position only.*****
Benefits
- Medical, Dental and Vision Insurance
- 401(k) Savings plan
- Great Culture
- Opportunities for advancement
- Training Programs
- Flexible Schedules
- Work Life Balance
- Competitive pay plan
Responsibilities
- Process all warranty claims in a timely manner, as the repair orders are closed
- Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution
- Must understand the full Automotive warranty process: including booking, coding, policy and procedure compliance
- Book the appropriate technicians for the hours earned on the operations performed
- Informing the technician and department management of adjustments as they occur
- Manage manufacturers company policies and procedures in order to remain compliant with Honda and Toyota
- Establish and maintain a positive and productive relationship with the manufacturer’s the dealerships does business with
Qualifications
- Minimum 2 years warranty processing experience at either a car dealership, automotive leasing company, or state/county vehicle registration office.
- Previous Reynolds and Reynolds experience preferred
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Service experience is a plus
- Must be able to pass drug screening
- Must have valid Driver’s License
- Must be insurable
*ALL CANDIDATES ARE SUBJECT TO PRE-EMPLOYMENT DRUG SCREENING. YOU MUST PASS DRUG SCREENING.*
Full time position only. Monday-Friday 8-5. Hourly pay.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Want to join our team?
Apply online, in-store, White’s Honda Toyota of Lima, 3500 Elida Rd Lima, OH 45807 or send resumes to mknebel@whitecars.com.
