What are the responsibilities and job description for the Front of House Manager position at White Tomato Artisan Pasta?
Job Summary
We are seeking a dedicated and experienced Front of House Manager/SERVER to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service in a fine dining environment. This role requires effective team management, ensuring that all front-of-house staff are trained, motivated, and aligned with our high standards of service.
Responsibilities
- Supervise and coordinate the activities of front-of-house staff, including servers, hosts, and bartenders.
- Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene.
- Manage reservations and seating arrangements to optimize guest experience during peak times.
- Conduct training sessions for new employees on service protocols, menu knowledge, and food safety practices.
- Oversee banquet operations, ensuring that events run smoothly and meet client expectations.
- Collaborate with the kitchen team to ensure seamless communication between front-of-house and back-of-house operations.
- Handle customer inquiries, complaints, and feedback in a professional manner to enhance guest satisfaction.
- Assist in inventory management and ordering supplies as needed for food service operations.
Skills
- Proven experience in team management within the food industry, particularly in fine dining settings.
- Strong knowledge of food safety practices and regulations.
- Familiarity with banquet service procedures and event management.
- Excellent interviewing skills for hiring and training new staff members.
- Experience in bartending or cocktail service is a plus.
- Solid understanding of food management principles to ensure quality service delivery.
- Exceptional communication skills with a focus on customer service excellence.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Expected hours: 20 – 39 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Experience:
- Head Server: 2 years (Required)
Language:
- English (Required)
Work Location: In person
Salary : $20