What are the responsibilities and job description for the Head Of Product position at WhiteCap Search?
Job Function :
- The Head of Product will play a pivotal role in shaping the future by driving the strategic direction and execution of our digital systems and technology stack.
- This senior leadership role will oversee all aspects of our tech ecosystem, including the guest-facing and operational systems that underpin our service delivery. By integrating best-in-class technology and data-driven insights, you will ensure seamless operations and guest experiences.
- You’ll lead a team of product managers, associates, and system specialists, serving as a key decision-maker and collaborator across the organization. This is an opportunity to blend innovation with the stability and growth potential of a well-capitalized company.
- Strategic Development : Design and implement a comprehensive technology strategy that aligns with our vision, enhances competitive advantage, and positions us as a leader in hospitality innovation.
- Tech Stack Management : Oversee the design, implementation, and evolution of the company‘s core technology stack, ensuring scalability, reliability, and innovation.
- Digital Systems Management : Lead the development and optimization of digital systems, including reservation systems, guest messaging platforms, smart lock integrations, and online listing tools.
- Guest Experience Technology : Collaborate with the Operations team to enhance digital touchpoints, such as mobile apps, smart lock solutions, and automated messaging, to deliver a seamless guest experience.
- Data & Insights : Implement tools for robust data collection and analytics, ensuring the tech stack supports data-driven decision-making and personalization, and measuring the ROI of digital initiatives.
J-18808-Ljbffr
