Case Manager

Job Title:                            Case Manager

Department:                     Residential Services

Employment Status:       Full-time/Regular/Non-Exempt

Reports to:                        Program Director 

Job Summary: Within the context of DCS Rules and COA Standards, the Case Manager is responsible for the development, coordination, and supervision of youth cases/treatment.

Qualifications: An individual with strong convictions who is also in agreement with Josiah White’s mission statement, Statement of Faith, and Code of Conduct. This person must have a minimum of a Bachelor's degree in Social Work, Psychology, Counseling, or a related area of study from an accredited school if under the supervision of a person holding a Master’s degree in Social Work, Psychology, or Counseling.  A Master’s degree in Social Work, Psychology, or Counseling from an accredited school is desirable.  This person must be able to have good case planning, communication, interpersonal, and writing skills.  Basic knowledge of clinical diagnosis and psychotropic medication is preferred.      

Basic Responsibilities

Case Management

• Complete intake assessments, Individual Crisis Management Plans, treatment plans, monthly progress reports, letters to referring agencies, discharge reports, critical incident reports, service note entries, and other reports assigned by the Program Director.
• Coordinate case planning through communication with Treatment Team participants including:  youth and family, therapists, work supervisors, school personnel, DCS Family Case Managers, County Probation Officers, youth advocates, and medical staff.
• Represent Josiah White's at court reviews, placement review hearings, and case planning meetings.
• Coordinate and run Review Boards for youth with significant behavioral incidents or when directed by the Program Director.     
• Co-Facilitate therapeutic groups (MRT, Sexual Abuse, and Substance Abuse, etc.). 
• Facilitate monthly service planning meetings and attend assigned clinical meetings
• Manage a case-load averaging up to 15 youth. This may be a blended caseload with Residential youth and aftercare support.
• Promote a Christ-Centered environment within the cottage and campus setting facilitating and/or supporting Family Teacher facilitation of devotions in the cottage setting; support Josiah White’s Chaplain and/or Spiritual Life Director in campus Spiritual Life programming.      

Other

• Perform other related duties as directed by the Program Director. 
• Must maintain regular attendance including reporting to work on time and remaining on duty as scheduled and providing appropriate notice per policy for necessary absences. 

Skills, Supervision, Knowledge, and Ability

• Must be dependable, well organized, and an effective people and time manager.
• Must have the skills and ability to manage case planning activities. 
• Must have the ability to clearly, concisely, and professionally communicate ideas through good verbal and written skills.
• Must be knowledgeable of DCS Rules and COA standards regarding case planning.
• Must be knowledgeable of mental health diagnoses and services.
• Must be genuine, empathetic, and emotionally connected in helping youth, relating with families, and working with the placing agency.
• Must be a team player; one who enjoys working closely with other staff members and has the ability to be flexible, adaptive, and positive in his/her interactions with others including those supervised, peers, and others with whom Josiah White's interacts in fulfilling its goals and mission.
• Must maintain professional boundaries and confidentiality.
• Must be proficient in the use of Microsoft WORD, EXCEL and Outlook.
• Must have a valid driver's license.
• Must be committed to the Mission, Core Values, and Vision of Josiah White’s.

Physical Demands of Position

• Must be able to complete First Aid/CPR expectations per the Red Cross. Specifically, they must be able to get down to the floor and stand back up to perform chest compressions to the depth of at least two inches and give rescue breaths which includes getting on knee(s) and leaning forward without putting pressure on the victim's head.
• Must be able to complete the MindSet physical restraint techniques for residents who are in crisis (expected to meet the requirements of MindSet physical restraints) in order to become certified.
• Must be able to drive for long periods of time (trips may require over ten hours of driving in one day).
• Must be able to do extensive walking, participate in cottage recreation, and do physical labor (that involves lifting and bending) with residents.
• Must be able to meet regular, and sometimes short, deadlines on supervision documentation, youth treatment documentation, correspondence, and other assignments.

Working Conditions

• Normal scheduled work hours are Monday through Friday from 8:00 a.m. to 4:30 p.m. 
• May work holidays as scheduled or needed to support residential needs or maintain on-call availability according to the parameters established by Supervisor for the department.  
• Must be able to work with residents' medical problems, which may include exposure to bodily fluids.