Family Skills Coach

Job Title:  Family Skills Coach

Department:  Family Services

Employment Status:  Full-time/Non-Exempt

Reports to:  Regional Manager

Qualifications:  Must be a person with strong convictions who is also in agreement with Josiah White’s mission statement, Statement of Faith, and Code of Conduct.  A high school diploma or equivalency is required.  Must hold the basic belief that children are meant to grow up within their family of origin whenever possible and possess significant supportive efforts toward preservation or reunification when necessary.  Must have a clear criminal history check and hold a valid driver’s license with no restrictions that would limit the ability to perform job functions. Must successfully complete provided training in evidence based models of family treatment upon hire.

Job Summary:  The Family Skills coach aids program staff to provide parent education, addiction recovery support, and build protective factors in families that lead to family stability.  The Family Skills Coach functions as a team member in the professional treatment effort as it applies to each child/family on the assigned caseload.  This position is an integral part of the treatment team’s efforts toward preservation of the legal family or reunification with the legal family when necessary.  The individual must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Basic Responsibilities:

Family Skill Building 

• Provide skills training to assist clients with areas such as parenting, addiction recovery, budgeting, time management, meal planning, housekeeping, accessing community resources, etc.
• Collaborate with treatment team toward the overall assessment and service planning for referred families
• Prepare and maintain timely and thorough documentation of case records including progress notes, monthly reports, safety plans, service plans, etc.
• Serve as a resource coordinator for families to meet critical needs; this may involve transporting families to resources or bringing such to them
• Provide mentoring and teaching resources: nurturing/parenting skills, problem-solving/conflict resolution skills, child development, and self-esteem concepts
• Identify and engage informal supports to assist after Josiah White’s services are no longer active

Agency Support and Enhancement 

• Construct a working relationship with placing agency workers of children and families with whom they work through regular and consistent communication regarding case plan progress
• Be a positive liaison between Josiah White’s, referring agencies and other community stakeholders by communicating Josiah White’s mission, vision, and values

Professional Development 

• Participate in Clinical Supervision regularly
• Complete assigned opportunities for individual professional development, including internal, external, and self-directed learning opportunities
• Participate in periodic field observation by supervisor or designee
• Assess and implement performance feedback through the Coaching Review process 

Other

• Perform other duties as assigned by the Program Manager or VP and Executive Director of Family Services

Skills, Supervision, Knowledge, and Ability

• The Family Skills Coach must be an individual with a professional commitment to work with children and youth of all ages, their families, the referring agency, community professionals, and the Josiah White's Family Services’ treatment team
• Must demonstrate initiative and the ability to complete work assignments with moderate direct supervision 
• Must be dependable, well-organized, and an effective time manager
• Must clearly, concisely, and professionally communicate ideas through good verbal and writing skills
• Must understand basic counseling/helping skills
• Must maintain professional boundaries and confidentiality
• Must personably, genuinely, and empathetically communicate and interact with clients, other professionals, and referring agency workers
• Must be a team player –enjoy working closely with other staff members and to be flexible, adaptive, and positive in his/her actions
• Must maintain appropriate hygiene and attire 
• Must be committed to the Mission, Core Values, and Vision of Josiah White's. 
• Physical Demands of Position
• Must be able to drive long distances for service delivery
• Must be able to handle the challenge of prioritizing multiple roles and responsibilities, attend to crises and other unplanned events with moderate direct supervision, and meet regular deadlines for required documentation

Working Conditions

• Office hours are generally 8:00 a.m. to 4:30 p.m., Monday through Friday (part-time employees will work PRN).  
• Travel, service delivery, and other tasks will regularly extend beyond these office hours as needed. Flexible work schedules may be granted to allow for greater work-life balance when work hours extend beyond the general office hours.
• The Family Skills Coach may be expected to respond to child and family crises as part of a team.  An individual contact number will be given to other staff, families, and referral sources to use as needed. The Family Skills Coach is required to support on call requirements for their caseload when not taking PTO.