Admissions Coordinator

GENERAL SUMMARY:

The Admissions Coordinator is responsible for managing the Health Center admissions process and for establishing and maintaining an open, effective communication between the facility and referral sources, physicians, and third party payers.

PRINCIPAL DUTIES:

Essential Job Duties:

1. Obtains referrals from hospital social workers, physicians, or family members keeping wait lists current.

2. Functions as the Health Center public relations person, providing tours of the facility and pertinent information regarding admissions as well as occasional off-site visits to hospitals and doctor’s offices.

3. Conducts admission interviews with the resident and/or responsible party, obtaining all required financial data, signatures, pertinent social information and medical information, attending physician information, and other pertinent and required documentation prior to admission.

4. Reviews all admission related paperwork with the resident and or/responsible party including Medicare Part A coverage and non-coverage procedures. Maintains all non medical record related paperwork in an admissions file for each resident.

5. Processes all Medicare denial letters, Medicare certification and re-certifications and according to Medicare regulations.

6. Maintains on-going census activity such as admissions, discharges, deaths, room transfers, changes in payment methods, and temporary and permanent apartment status.

7. Maintains Life Care resident statistics, permanent assignments, temporary assignments, and notifies resident and/or the responsible party of permanent and temporary status in the Health Center.

8. Keeps an ongoing daily/monthly census of residents in the Health Center noting admissions, discharges, deaths, transfers, changes in payment methods, and temporary and permanent assignments.

9. Maintains an accurate list of number of days an independent living resident resides in the Health Center.

10. Coordinates utilization review for new admissions covered by Medicare Part A.

11. Maintains complete confidentiality regarding admission information and resident records.

12. Assists in coordinating admissions/transfers/discharges with other departments.

Ensures that the resident, family, and responsible person are fully informed of the resident’s personal and property rights.

HOSPITALITY FOCUS:

WhiteStone fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

We greet residents, employees and guests warmly, by name and with a smile.

• We treat everyone with courteous respect.
• We strive to anticipate resident, employee and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences.
• We make residents, employees and guests feel important.
• We ask “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

WELLNESS FOCUS:

WhiteStone employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.

QUALIFICATIONS:

Good working knowledge of Medicare Part A and certification procedures. Experience in a long term care setting desired. Must possess excellent written, oral and interpersonal skills, as well as the ability to juggle multiple priorities.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Normally works in a well- lighted, comfortable office setting. Must be able to work efficiently with frequent interruptions. Must be able to move freely throughout the facility and able to life (unassisted) 50 lbs. May be subjected to offensive odors and exposure to chronically ill and frail elderly. Must be free from communicable disease