What are the responsibilities and job description for the Memory Care Coordinator position at WhiteStone: A Masonic & Eastern Star Community?
POSITION SUMMARY:
Responsible for assisting the Director of Community Life Services & Director of Memory Care/Memory Care Manager in planning, scheduling and coordinating meaningful activities appropriate to the needs and interests of Memory Care residents and conducive to their physical, mental and social well-being. Help to ensure the activity programs are appropriately presented by staff and works closely with the community’s clinical team in an effort to promote open communication regarding the Memory Care resident’s overall well-being.
ESSENTIAL JOB FUNCTIONS:
1. Assist with planning, scheduling, and coordinating all resident activities including special events following the Heartfelt Connections Memory Care Program on a monthly basis. Ensure active facilitation and successful implementation of the LCS Extraordinary Impressions hospitality program.
2. Promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.
3. Assist with planning and coordination of a balanced program of spiritual, emotional, intellectual, vocational, social, physical and environmental activities with the intent of including all residents in some area of lifestyle activity.
4. Provide individual and group educational opportunities for residents and staff in the area of disease prevention and management in the holistic spirit of the Lifestyle and Health Services Wellness Program.
5. Assist in tracking of activity participation for all Memory Care residents.
6. Assist in communicating information to the Health and Wellness department regarding activity ability changes in status that may require resident Care Plan updates.
7. Lead daily resident activities per our Community standards.
8. Assist in gathering each resident’s interests through the Social Spiritual History Assessment for planning person-centered approach activities.
9. Assist with preparing and distributing monthly calendars according to the Community standards.
10. Assist with gathering information, articles, and photos for newsletter
11. Assist with preparation and distribution of weekly program contents.
9. Assist the Director in maintaining an adequate supply of adult activity materials.
10. Assist the Director in training all Memory Care staff on activity-related programs.
11. May be responsible for transporting residents to appointments, as well as regular and special recreational outings.
12. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy.
GENERAL JOB FUNCTIONS:
1. The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:
· We greet you warmly, by name and with a smile.
· We treat everyone with courteous respect.
· We anticipate your needs and act accordingly.
· We listen and respond enthusiastically in a timely manner.
· We hold ourselves and one another accountable.
· We make you feel important.
· We embrace and value our differences.
· We ask, “Is there anything else I can do for you?”
· We maintain high levels of professionalism, both in conduct and appearance, at all times.
· We pay attention to details.
2. Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position.
3. Assure resident safety.
4. Follow written and oral directions.
5. Maintain confidentiality of resident and community information.
6. Assist new employees in following established community policies and procedures.
7. Complete assignments timely, completely and accurately.
8. Attend all in-services as assigned or requested.
9. Participate in interdisciplinary team and other community meetings as assigned or requested.
10. Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers.
11. Observe all community safety policies and procedures.
12. Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures.
13. Come to work in a clean, neat uniform and consistently present an appropriate professional appearance.
14. Come to work as scheduled and consistently demonstrate dependability and punctuality, complies with attendance policy.
15. Assume accountability for data contained in the employee handbook.
16. Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed.
17. Observe infection control procedures.
18. Follow Residents’ Rights policies at all times.
19. Observe all community policies and procedures.
20. Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures.
21. Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and staff.
22. Perform all other related duties as assigned in an effective, timely and professional manner.
EXPERIENCE & EDUCATION:
· High school diploma or GED required
· Associate’s degree preferred
· Six (6) months experience working with seniors in activities/life enrichment preferred
LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS:
· Must possess current and valid driver’s license consistent with the requirements determined by size of vehicle and laws of the state in which the driver is licensed
· Must possess personal driving record consistent with the requirements of the Driver Selection Policy
· Doctor’s statement verifying free from communicable disease, if applicable to your state
· Willingness to be available for any/all emergencies regarding the community
QUALIFICATIONS:
· The ability to speak, read and comprehend the English language
· Must be artistically creative, motivational, and energetic with a passion for serving others
· Must possess patience and sensitivity to others’ needs; ability to work with community groups; willingness to work beyond normal working hours
· Familiarity with Adobe Acrobat and/or Adobe Reader
· Familiarity with required electronics, including but not limited to iPads, tablets, smart TV’s and digital cameras
· Familiarity with social media preferred
· Good communication skills (oral and written)
· Good inter-department communication and teamwork skills
· Capable of administering employee incentive, retention and training programs
· Knowledge preparation and line production communication to other line/prep/dish person/ management staff
· Familiarity with Microsoft Office Suite products
PHSYICAL REQUIREMENTS:
Tools, equipment, machines used on the job:
· Personal computer
· General equipment: printer, scanner, fax machine, copier, telephone, calculator, cell phone, postage machine, digital camera, iPad/tablet, smart TV’s etc.
Physical activities of the position:
· Lifts and carries up to 50 lbs. with assistance occasionally
· Pushes and pulls up to 50 lbs. with assistance occasionally
· Climbs, reaches, bends and twists occasionally
· Reaches, bends and twists occasionally
· Sits, stands and walks frequently
Physical requirements of the job:
· Light work – exerts up to 20 lbs. of force occasionally, and/or a negligible amount of force frequently or constantly to move objects.
Job Type: Full-time
Pay: From $39.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid orientation
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Overtime
- Weekends as needed
Work Location: In person
Salary : $39