What are the responsibilities and job description for the Pro Shop Attendant position at Whitestone Golf Club?
Job Overview
We are seeking a motivated and friendly Pro Shop Attendant to join our team. In this role, you will be responsible for providing excellent customer service in our pro shop, assisting customers with their purchases, and ensuring a welcoming environment. The ideal candidate will have a passion for retail and golf knowledge, with strong communication skills and the ability to handle cash transactions accurately.
Responsibilities
- Greet customers warmly and assist them with their car to course experience.
- Provide knowledgeable recommendations on products and services available in the pro shop.
- Handle cash transactions and maintain accurate cash handling practices.
- Answer phone inquiries with professionalism and courtesy, providing information about products and services.
- Engage in upselling techniques to enhance customer experience and increase sales.
- Maintain cleanliness and organization of the pro shop area.
- Assist in inventory management by restocking shelves and conducting regular inventory checks.
- Supervise junior staff members, ensuring adherence to company policies and excellent customer service standards.
Requirements
- Strong communication skills, both verbal and written.
- Avid golfer
- Experience in cash handling and basic math skills for accurate transaction processing.
- Previous experience in point of sale (POS system) is preferred.
- Familiarity with retail math concepts is a plus.
- Ability to effectively upsell products to enhance customer satisfaction.
- A positive attitude with a focus on providing exceptional customer service.
- Ability to work flexible hours, including weekends as needed.
Additional Benefits
- Complimentary golf and access to practice facilities
Join our team as a Pro Shop Attendant, where you can combine your love for golf with your retail expertise while providing an outstanding car to course experience for our customers!
Job Types: Full-time, Part-time, Seasonal
Pay: From $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $13