What are the responsibilities and job description for the Specialty Sales Associate position at Whitten Hardware, LLC?
Company Description
Whitten Hardware, LLC is a historic family-owned hardware store located in Memphis, Tennessee, at 2909 Park Avenue. Established in 1929 by Joseph Brooks Whitten, the store has remained a staple in the community for generations.
Role Description
Full-time, on-site role focused on technical sales and customer service. You'll handle specialized hardware tasks while maintaining high standards of store operations and customer satisfaction.
Core Duties
- Execute technical services: glass cutting, paint mixing, lock rekeying, pipe threading
- Process sales transactions and manage customer orders
- Maintain department organization and stock levels
- Support receiving operations and merchandise delivery
- Ensure compliance with safety protocols and standards
Required Skills
- Hardware and home improvement product knowledge
- Proficiency in plumbing components and fastener systems
- Basic math skills for transactions and measurements
- Strong communication abilities
- Physical capacity to lift and move merchandise throughout shift
- Ability to operate store equipment safely
Experience
- Home improvement retail sales experience
- Technical hardware knowledge
- Customer service background
Work Environment
- Fast-paced retail setting
- Regular lifting and physical activity
- Team-oriented atmosphere
- Cross-departmental collaboration
Qualifications
- Excellent customer service and sales skills
- Knowledge of hardware and home improvement products
- Ability to work in a fast-paced retail environment
- Strong communication and interpersonal skills
- Should be able to cut glass, mix paint, rekey locks, thread pipe, and more
- Must have fundamental knowledge of plumbing components, fastener sizes in both metric and standard,
- Basic math skills for processing transactions
- Physical ability to lift and move heavy objects
- Previous retail sales experience is a plus
Application Process
Apply online on LinkedIn, our website at whittenhardware.com/jobs or in person at 2909 Park Avenue Memphis, TN
This position offers the opportunity to join a historic Memphis business while developing valuable technical and customer service skills. Successful candidates will combine practical hardware knowledge with strong customer service abilities.