Program Director- Pathway Home Interim Housing

First Day's Pathway Home interim housing site in Santa Fe Springs is a motel-based program funded by DHS that provides temporary housing and supportive services to individuals experiencing homelessness. The program focuses on rapid rehousing, case management, and access to essential resources to help clients transition into permanent housing. As part of SPA 7, Pathway Home integrates with the Coordinated Entry System (CES) to ensure efficient service delivery and housing placements.

Position Description

Under the supervision of the Executive Director and Chief Program Officer, the Pathway Home Program Director is responsible for overseeing all aspects of the Pathway Home program, which aims to transition individuals experiencing homelessness into stable housing. The Director will manage program operations, oversee the budget, supervise staff, and ensure that all services meet the highest standards of care.

The Director will also act as a key representative of the Pathway Home Program, forging partnerships with community stakeholders, managing relationships with funders, and ensuring programmatic compliance with contracts and grants. This position requires leadership in guiding a multidisciplinary team, overseeing case management, and maintaining a supportive, harm-reduction-focused environment for clients.

Specific Skills Required/Desired

• Oversee daily operations of the Pathway Home program, ensuring alignment with organizational goals and funding requirements.
• Manage program budgets, oversee expenditures, and ensure financial compliance with grants and contracts.
• Develop and implement program policies, ensuring effective and efficient service delivery.
• Lead the expansion and continuous improvement of the Pathway Home program, responding to emerging needs in the community.

Supervision & Leadership:

• Provide direct supervision to program staff, volunteers, and interns, including case managers, support specialists, and housing navigators.
• Conduct regular team meetings to ensure the staff is informed of program updates, changes, and best practices.
• Support staff professional development through training and mentoring opportunities.
• Facilitate staff performance evaluations and address personnel matters as needed.

Client Services:

• Ensure all clients receive high-quality case management and housing navigation services.
• Maintain a harm-reduction approach, providing trauma-informed and culturally sensitive care.
• Oversee life skills programming, ensuring clients have access to critical services, including health care, employment assistance, and mental health resources.
• Track client progress, ensuring the program meets key performance indicators for housing placement and retention.

Community Engagement & Partnership Development:

• Build and maintain strong relationships with community partners, service providers, funders, and government agencies.
• Represent the Pathway Home program in community meetings and with local coalitions.
• Participate in fundraising events, grant writing, and other development efforts to support program sustainability.
• Engage volunteers and stakeholders to enhance the program's capacity and community impact.

Health & Safety Oversight:

• Ensure the safety and cleanliness of the program’s facilities, overseeing regular health and safety inspections.
• Manage crisis situations with clients, including medical emergencies, mental health crises, and conflict resolution.
• Collaborate with the Facilities Manager and Security personnel to address safety concerns and ensure compliance with local regulations.

Reporting & Compliance:

• Ensure program compliance with local, state, and federal regulations.
• Manage data entry and reporting through HMIS and other relevant databases.
• Prepare regular programmatic reports for funders, detailing outcomes, successes, and challenges.
• Conduct quarterly program evaluations and use feedback to improve service delivery.

Qualifications:

Required:

• Bachelor’s degree in Social Work, Human Services, or related field (Master’s degree preferred).
• Minimum of three years of experience in program management within the homelessness services sector.
• Strong leadership and team management skills, with a proven ability to supervise and mentor staff.
• Knowledge of harm reduction, trauma-informed care, and housing-first principles.
• Proficiency in Microsoft Office, HMIS, and other case management software.
• Excellent written and verbal communication skills, organizational skills, and attention to detail.

Preferred:

• Bilingual (English/Spanish) proficiency.
• Experience working with low-income or unhoused populations.
• Valid CA Driver’s License and reliable transportation.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $75,000 - $85,000