Nursing Supervisor

As an organization, we are committed to providing care as Patient Centered Medical Home. All employees are required to be aware of the organization’s practice of the NCQA Patient Centered Medical Home and the National Health Disparities’ Improvement Models.

_ ESSENTIAL FUNCTIONS:_

Administrative:

· Collaborates with the Operations team to ensure productivity targets and customer satisfaction

· Ensures effective communication between the clinical and administrative staff

· Ensures effective operation of the clinical services of Adult Medicine, Family Medicine,

· Pediatrics, OB/GYN, Wellness, and Specialty Clinics to assure high patient and provider satisfaction, and to avoid duplication of processes

· Makes clinical workforce planning and scheduling decisions and assigns nursing staff based on competency level, and patient and departmental needs

· Serves as the Infection Control officer

· Oversees clinical policy implementation

· Manages the development of clinical protocols for primary care departments

· Participates as a member of appropriate internal committees

· Participates in annual budget preparation and ensure regular review of and compliance with budget

· Works closely with the QA Team around the development and ongoing management of clinical audit and analysis of subsequent outcomes

Clinical:

· Works 50% of the time as a clinical nurse and manages clinical services

· Responsible for the WSHC infection control plan (including the Dental department)

· Offers clinical advice, care and support to patients and their families

· Provides clinical advice and support to health care professionals

· Implements and monitors infection control, emergency preparedness, waived testing, medical information management and medication management guidelines as required under Joint Commission standards

· Responds to patient concerns as needed to ensure the highest level of patient satisfaction

Personnel:

· Supervises Registered Nurses and Licensed Practical Nurses

· Participates in the hiring and firing processes in accordance to WSHC policy and procedures

· Conducts/oversees 90-day and the annual performance appraisals for all nursing staff

· Assists with the development, implementation, and evaluation of clinical competencies

· Ensures clinical supervision and competency assessment

· Offers support and advice to the administrative team on clinical matters

· Provides staff with regular feedback individually and collectively at staff meetings

Education & training:

· Responsible for providing appropriate opportunities for nursing staff development (orientation, education and in-service)

· Established education plans are in place and ensure plans acted upon

Research and Development:

· Responsible for a culture of evidence based practice within the organization

· Participates in research and development projects in collaboration with external agencies if required

Professional:

· Acts within the code of medical ethics, and adheres to professional standards

· Serves as a model for WSHC core values

· Pursues personal and professional development

Public Relations:

· Actively engages in the promotion of the clinical services offered by Whittier

· Responsible for the updating and developing clinical services information for patients and health care professionals

Required Experience/Abilities/Competencies:

· Minimum 5 years post-registered nurse experience and demonstrated high-level clinical competency

· Three to five years’ experience in a leadership/management role

· Ability to understand the WSHC strategic plan in the context of the clinical service

· Knowledge of Joint Commission on Accreditation for Healthcare Organizations and the ability to

· implement Joint Commission Standards

· Team management skills

· Experience in providing supervision and delivering performance review

· Ability to provide an appropriate environment for the retention and development and education of staff

· Strong problem solving skills and self-motivation

· Strong Interpersonal skills and the ability to work cooperatively with patients, staff and other agencies

· Demonstrates commitment to diversity and cultural competency in the work environment

· Demonstrates integrity and compassion in employee and patient interactions

· Demonstrated skill in leadership/management and experience in clinical practice

· Proficient in written and verbal communication skills

· Proficient in Microsoft Office, Outlook and other computer software

· Knowledge of electronic medical records systems

Job Type: Full-time

Pay: $100,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• Bereavement leave
• Continuing education credits
• Dental insurance
• Dependent care reimbursement
• Dependent health insurance coverage
• Employee assistance program
• Gym membership
• Health insurance
• Health savings account
• License reimbursement
• Life insurance
• Loan assistance
• Loan repayment program
• On-site gym
• Paid time off
• Paid training
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Required)

Experience:

• Post-registered Nurse: 5 years (Required)
• Leadership/management: 3 years (Preferred)

License/Certification:

• RN (Required)
• BLS Certification (Required)

Work Location: In person

Salary : $100,000 - $115,000