What are the responsibilities and job description for the Assistant Vice President or Vice President, Infrastructure position at Whittier Trust?
Whittier Trust is the oldest privately owned multi-family office headquartered on the West Coast, providing exceptional client service and highly customized investment solutions for high-net-worth individuals and their families.
Our dedicated professionals work with clients and their families to deliver a broad array of services including investment management, fiduciary, philanthropic, and family office. Our founding family's century-long history of entrepreneurship continues to guide our activities for clients today. Entrusted with private family assets, our teams employ a consulting approach to tailor solutions for complex family situations.
Whittier Trust attracts professionals who have a desire to grow while building their skills in the service to our clients. Our organization is flat, nimble, and uniquely attuned to the needs and desires of both today's entrepreneurs as well as legacy family members who may be several generations removed from the wealth creators. Our corporate culture is one of client-focus, collaboration, performance and accountability, family orientation and long-term career satisfaction. Employee turnover is low because of a high level of engagement and career fulfillment.
The position offers a competitive compensation package including base salary, performance bonus, equity consideration, excellent medical, and retirement plans.
Position Summary
The Vice President, Infrastructure will provide implementation, 24 / 7 operational support and continuous improvement of Infrastructure systems including but not limited to network, servers, data center, SaaS and IaaS. The successful candidate will be technically versed, passionate about customer service and act as the main point of contact for Infrastructure systems. This position will start as an individual contributor role and reports to the Chief Information Officer.
Responsibilities
- Oversee the administration, maintenance, monitoring and upgrade of Infrastructure systems ensuring the highest levels of system availability, capacity and security
- Analyze, implement, administer and support network, servers, databases, data center, and IaaS
- Collaborate with technical teams, business stakeholders, and third-party partners to optimize and Infrastructure systems to support business needs
- Responsible for Infrastructure systems related product licensing / subscriptions, ensuring appropriate coverage with a focus on cost containment
- Align work with priorities and goals to the organization, department, and industry regulations
- Ability to manage multiple infrastructure projects and provide a clear articulation of direction and expectations of delivery (Quality, Scope, Time)
- Coordinate roles and tasks of team members to achieve goals
- Create and maintain standard operating procedures, policies, SLAs, communications, and knowledge base
- Self-motivated with the ability to exercise independent judgment with minimal direction from supervisor
- Strong leadership and organizational skills with the ability to adapt quickly to changing priorities and assignments
- Excellent verbal, written, and presentation skills; in particular, demonstrated ability to effectively communicate technical and business issues and solutions
- Good understanding of process orientation, understanding of project management methodologies and best practices
- Stay up to date on regulatory concerns and changing IT and information security trends. Propose and implement changes to ensure environment is secure
- Ability to be part of a rotating on-call 24x7x365 schedule
Qualifications
Preferred Qualifications and Certifications
Education, Experience and Certifications
COMPENSATION - Commensurate with experience and title
Base salary range
AVP : $115,000 - $150,000 annually
VP : $140 - $180,000 annually
Salary may vary depending on job-related factors including, but not limited to, skills and experience. Full-time employees may be eligible for a comprehensive benefits package that includes : medical, dental and vision coverage, 401(k), life insurance, paid time off and a Wellness Program. Annual bonus, incentive pay and / or equity may also apply depending upon the role.
Salary : $115,000 - $150,000