What are the responsibilities and job description for the Customer Support Representative - New York, full-time, on-site position at WHIZZ?
Position: Customer Service Representative
Location: On site
Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team. Your dedication will not only be rewarded with a competitive salary ranging from $16 to $20 per hour, but you'll also have the chance to earn performance-based quarterly bonuses. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story!
Why Choose Whizz:
Competitive Salary: Earn between $16 - $20 per hour, based on your skills and experience.
Quarterly Bonuses: Be recognized and rewarded for your exceptional contributions every quarter.
Salary Growth Potential: Show your commitment and watch your salary grow.
Leadership Opportunities: Ambitious CSRs can step into a Team Lead role after just 6 months.
Referral Bonuses: Earn extra bonuses for bringing successful new hires to our team.
Responsibilities:
- Assist clients in selecting the perfect bicycle model based on their needs and preferences.
- Maintain meticulous documentation related to rental or sales transactions.
- Communicate effectively with clients in person, over the phone, and via email.
- Cultivate a positive and welcoming environment in the customer area.
- Perform additional tasks as assigned.
Requirements:
- Excellent oral and written communication skills.
- Ability to connect with various personalities.
- Proficiency in Microsoft Office and Google Sheets.
- Strong multitasking abilities.
- Availability on weekdays and weekends.
Perks and Benefits:
Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.
Training Provided: We believe in empowering you to reach new heights.
Commute on Us: Make your daily journey smoother and cost-effective.
401(k) Retirement Plan: Invest in your future.
Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.
Flexible 8-hour Shifts: Balance work and life seamlessly.
Competitive Salary: $16 - $20 per hour.
Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today.
Salary : $16 - $20
