What are the responsibilities and job description for the Employee Benefits Solutions Specialist position at who... a staffing company?
About Us: Who are we? We are a leading staffing company committed to delivering exceptional benefits solutions to our clients. Our team specializes in case building and benefits administration using industry-leading platforms such as Employee Navigator, Selerix, and Ease.
Our Team:We are seeking a highly skilled Employment Benefits Case Builder to join our team. As a key member of our team, you will play a critical role in supporting our clients by setting up and maintaining benefits enrollment cases. This role requires a strong understanding of benefits administration technology, excellent problem-solving skills, and the ability to work collaboratively with clients, carriers, and internal teams.
Key Responsibilities:
Our Team:We are seeking a highly skilled Employment Benefits Case Builder to join our team. As a key member of our team, you will play a critical role in supporting our clients by setting up and maintaining benefits enrollment cases. This role requires a strong understanding of benefits administration technology, excellent problem-solving skills, and the ability to work collaboratively with clients, carriers, and internal teams.
Key Responsibilities:
- Build, test, and maintain benefits enrollment cases in Employee Navigator, Selerix, and Ease.
- Configure benefit plans, rates, eligibility rules, and carrier connections.
- Perform quality assurance testing to ensure data accuracy and system functionality.
- Troubleshoot and resolve configuration or system issues in a timely manner.
- Collaborate with internal teams, brokers, and carriers to ensure a smooth enrollment experience.
- Manage case updates and changes during annual open enrollment and throughout the plan year.
- Stay updated on platform enhancements and industry trends to optimize case-building processes.
