What are the responsibilities and job description for the Produce Clerk position at Whole Foods Co-Op Duluth?
Job Summary:
Produce Clerks stock and rotate product on the sales floor with attention to promotional displays. They ensure displays are properly arranged and signed, maintain back stock areas in good order, perform product rotation, and ensure compliance with safety and department standards. Produce Clerks also prepare products for sale including packaging, labelling, and organizing in back stock and on the sales floor.
Duties and Responsibilities
Essential Job Specific Duties and Responsibilities:
Cull, rotate, stock, prepare and display products as directed, in accordance with operational goals and in compliance with WFC policies, the department Organic Standards Handling Plan and established practices for safety, sanitation and customer service.
Maintain product and product storage with attention to dates, organic status, proper labeling, price signs, accessibility, and safety.
Accept vendor deliveries according to established practices.
Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.
As directed, move into back stock, rotate, stage, stock and/or merchandise products in accordance with shift criteria.
Achieve WFC customer service standards for internal and external customers.
Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.
Essential Organization Specific Duties and Responsibilities:
Abide by all WFC policies and procedures.
Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC's ENDS.
Follow and ensure compliance with all safety practices and policies.
Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.
Additional Duties and Responsibilities:
Achieve daily operational goals as directed by your supervisor.
Maintain cleanliness of department areas and equipment and communicate and document any equipment maintenance and/or safety concerns to department management.
Report any problems with systems, tools and/or products to department supervisors.
Promote ownership and owner benefits consistently and positively.
Perform other tasks as assigned by department management.
Knowledge, Skills, Abilities
Preferred Knowledge, Skills, and Abilities:
Experience in retail, grocery, natural foods and/or fruit & vegetable productions, cooperative business
Available to work evenings, weekends, holidays
Essential Knowledge, Skills, and Abilities:
Basic computer literacy including familiarity with using a web browser and email
Ability to operate effectively within established systems and procedures
Outstanding customer service skills
Attention to detail and good organizational skills
Ability to handle multiple demands, work under time pressures and meet department work objectives
Willingness to learn and perform all aspects of the position
Ability to be flexible and to adapt to changing conditions
Demonstrate objectivity, neutrality, and calmness under pressure
Ability to work efficiently in a fast-paced environment
Ability to effectively convey information
Regular, predictable attendance
Essential Physical Requirements:
Ability to frequently move up to 50 lbs. throughout shift
Ability to occasionally move more than S0lbs.
Ability to move around the premises throughout shift
Ability to remain in a stationary position for long periods of time
Ability to scan and bag groceries
Ability to operate position-required machinery
Ability to safely use sharp cutting instruments
Work Environment
Occasional Exposure:
Outdoor weather conditions
Frequent Exposure:
Handling wet, hot, cold, and/or frozen products
Change in room temperature
Using store cleaning supplies
Carts, pallets, and hand-trucks moving in and out of storage/retail areas
Constant Exposure:
Background music and in-store pages
Food odors, grain and spice dust, food allergens
IMPORTANT DISCLAIMER NOTICE
The essential duties and responsibilities and knowledge, skills and abilities listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
Employees must be able to satisfactorily perform the essential functions of this position, with or without reasonable accommodation. Any questions regarding accommodations should be directed to the Human Resources Manager.
