Executive Director

Job Description

Job Description

Salary : $165-$175K plus potential performance bonus

Reporting directly to the WPCC Board of Directors, the Executive Director (ED) has overall responsibility for the operation and ongoing development of Whole Person Care Clinic. The Executive Director directs the organization by approval and implementation of policies, procedures, standards and actions that support the strategic plan.

This role requires an Executive Director who can navigate the complexities of healthcare delivery, nonprofit management, and public policy while driving innovation and organizational growth. The ideal candidate will be a visionary leader capable of positioning the organization at the forefront of community health transformation.

The ED is a decision maker that must be able to engender commitment and skillfully build a team. S / he must be an innovator and risk taker focused on continuous improvement to ensure the quality services provided.

As the leader of the organization, S / he assumes an active leadership role with staff, with the Board, with the community, and with other stakeholders. With a constant focus on whole person care, quality, innovation, staff and client safety, the ED creates and maintains standards and systems for operational delivery. These systems promote efficient and effective care and are designed to support the management and planning for the use of available resources.

Developing a strong, collaborative Board of Directors that oversees the activities and affairs of WPCC is a priority. The ideal scenario is the Executive Director working under the direction of the Board with the Board providing expertise and support to empower the ED to supervise, direct, and control the WPCCs day to day activities, business, and affairs. Collaborating with the Board to refine governance structures and including members who have expertise in key areas. Consider appointing individuals with lived experience on the board who serve as the voice of those WPCC serves.

Collaborate with the Board in developing a mission and vision that reflects the purpose of WPCC and is reviewed on an annual basis to ensure the continued support of the organizations growth and complexity with a constant focus on serving our clients.

Provide the Board with sophisticated analysis and strategic options for organizational development and impact scaling.

Executive Leadership Characteristics

People Focused : Clearly sets direction and expectations for direct reports and holds them accountable for results. Provides feedback and coaching to both good performers and under-performers. Is aware of employee career goals and provides developmental coaching to support. Conscientiously builds a diverse talent pipeline of highly capable employees. Demonstrates the value of diversity and inclusion in leadership efforts. Works effectively with various groups of people, team and organizational functions. Gains win-win agreements and settles disputes across the organization. Leads change with confidence and calm; motivating others to engage when appropriate. Adjusts personal leadership / communication style to inspire engagement, commitment and motivation to do their best. Fosters a learning environment for employees - expressing confidence in their ability to excel, maintaining their self-esteem, empathizing, involving them and disclosing their own position.

Thought Leader : Knowledgeable about current business and healthcare practices. Capable of critical operational and financial analytics. Leverages best business practices to solve problems. Integrates multiple business and societal perspectives when constructing strategies. Leverages strategies that grow and develop the organization. Contributes successfully to community wellness and population health issues. Stays on top of emerging business and healthcare trends. Thinks innovatively and facilitates creativity in others. Is mentally agile; thinks well on their feet. Introduces breakthrough thinking, enabling new mental models to emerge.

Collaboration and Influence : The executive must be able to build strong and enduring relationships across the organization and facilitate collaborations, transparent communications and alignment between diverse constituents. S / he must have the ability to move seamlessly between various stakeholders, gaining support for key initiatives. The executive will accomplish this by :

Negotiating with a genuine give-and-take approach, where parties act as true peers and decisions are shared.

Spending time identifying all stakeholders necessary and meeting or connecting with all of them, neglecting no one to shape a collective consensus.

Identifying opportunities to build relationships that will help others achieve their objectives.

Driving Results : Ensures that the client perspective is the driving force behind business decisions and activities. Making client and staff safety a personal priority. Applies improvement methods to : improve the client experience, improve the health of populations, and reduce the per capita cost of care. Knows how to get things done in the organization; successfully mobilizes people, processes, culture and technology.

Inspirational Leader : I nspires the organization around its common mission and values while also celebrating its distinctive heritage. Weaves social accountability, community orientation and stewardship principles into sound business practices. Promotes an environment of hope, healing and hospitality with their words and actions. Demonstrates emotionally intelligent leadership and interactions. Courageously communicates and inspires within an ever evolving and changing organization. Is action-oriented; consciously and effectively urges others toward the goal.

CORE COMPETENCIES / PERFORMANCE STANDARDS

Strategic Leadership & Visionary Direction

Develop and articulate a compelling long-term vision for the organization, aligning it with emerging healthcare trends and societal needs.

Spearhead innovative approaches to healthcare delivery, positioning the organization as a thought leader in recuperative care, addiction services, and urgent care.

Organizational Transformation

Lead organizational change initiatives to adapt to evolving healthcare landscapes and regulatory environments.

Implement data-driven decision-making processes to optimize resource allocation and program effectiveness.

Governance and Board Relations

Implement the boards strategic goals into actionable plans.

Ensure organizational activities align with the mission and vision set by the board.

Act as the primary point of communication between the board and staff.

Keep the board informed of operational updates, challenges, and successes.

Present reports on finances, programs, and outcomes to facilitate informed decision-making.

Provide expert advice and recommendations to the board on organizational matters.

Highlight risks, opportunities, and emerging trends affecting the nonprofits work.

Help the board recruit, orient and develop new members.

Collaborate with the board chair to prepare meeting agendas and facilitate effective meetings.

Ensure board resolutions are implemented.

Provide transparent reporting on the organizations financial health, program impact, and strategic process.

Work with the board to establish and monitor performance metrics.

Collaborate with the Board to refine governance structures, ensuring they support the organization's growth and complexity.

Provide the Board with sophisticated analysis and strategic options for organizational development and impact scaling.

Policy Influence

Engage in high-level policy discussions with government officials and healthcare leaders to shape legislation beneficial to the organization's mission.

Represent the organization in national forums and conferences as a subject matter expert in integrated healthcare models.

Promotes the image of the organization through effective media relations.

Financial Acumen and Resource Development

Strategic Financial Management.

Manages financial resources and interprets financial statements, including annual operating budgets and long-term capital expenditure plans.

Develops a workforce analysis plan and implements strategies to ensure an adequate and qualified workforce.

Creates the operational objectives, goals, and specific strategies required to achieve strategic outcomes and evaluates achievement against them.

Develop complex, multi-year financial models to ensure long-term sustainability and growth.

Explore innovative funding mechanisms, such as social impact bonds or public-private partnerships.

Leads People

Creates a work environment that facilitates and encourages involvement of staff and other stakeholders in critical thinking and decision making.

Promotes implementation of processes and resources that deliver data and information to empower staff to participate meaningfully in decision making.

Fosters high levels of employee engagement and promotes work-life balance.

Mentors and coaches current and future leaders, develops succession plans, and establishes mechanisms that provide for early identification and mentoring of staff with leadership potential.

Supports a Just Culture (non-punitive) environment to foster client and staff safety.

Establishes an environment that values diversity in which care is delivered in a manner sensitive to social and cultural diversity.

Promotes healthful work environments that proactively addresses and mitigates sexual harassment and workplace violence.

Advanced Fundraising

Cultivate relationships with major donors, foundations, and corporate partners for transformational giving.

Design and implement sophisticated, multi-channel fundraising campaigns leveraging data analytics and emerging technologies.

Operational Excellence

Integrates systems of delivery into one comprehensive, collaborative approach.

Oversee the implementation of advanced healthcare information systems to improve client care outcomes and operational efficiency.

Develop integrated care models that seamlessly connect recuperative care, sobering services, urgent care, and community resources.

Quality and Compliance

Establish a culture of continuous quality improvement, implementing best practices from healthcare, nonprofit, and other industries to improve outcomes.

Designs and interprets outcome measures and designs feedback mechanisms by which to adapt current processes.

Uses evidence for establishment of standards, practices and client care models in the organization. Ensures that written organizational clinical policies and procedures are reviewed and updated in accordance with evidence-based practice.

Assesses the effectiveness of delivery models and develops new delivery models when needed. Aligns care delivery models and staff performance with key safety and economic drivers.

Upholds ethical principles and corporate compliance standards. Ensures compliance with complex healthcare regulations while maintaining the agility of the organization.

Community Impact and Partnerships

Ecosystem Development

Designs a comprehensive network of healthcare providers, social services, and community organizations to create a holistic care continuum.

Initiate and lead collective impact initiatives addressing root causes of health disparities in the community.

Thought Leadership

Publish research and white papers on innovative approaches to care for vulnerable populations.

Serve on advisory boards for healthcare policy think tanks and academic institutions.

QUALIFICATIONS

Required qualifications and experience for this position include :

Master's degree in Healthcare Administration, Public Health, or related field.

Minimum of 10 years of executive leadership experience in complex healthcare organizations or large nonprofits.

Demonstrated success in scaling organizations and managing annual budgets exceeding $15 million.

Strong track record of influencing public policy and building cross-sector partnerships.

Exceptional analytical skills with the ability to translate complex data into actionable strategies

Demonstrated progressive leadership and expertise in communication across disciplines, participative change management, managing group dynamics and managing performance improvement processes.

Knowledge of organizational behavior; management systems and processes; regulations and ethics; healthcare economics; health and public safety; trends in business practice; homelessness health care issues; healthcare outcome measures; and fiscal management and finance.

Mobility to travel throughout the organization and community.

Ability to work varying hours and handle difficult situations when necessary.

Ability to effectively work in a multi-location.

Preferred qualifications and experience for this position include :

Prior experience in a similar role.

Undergraduate degree in a clinical or related field.

Salary : $165,000 - $175,000