Accounts Receivable Specialist

Vision

Whole Woman’s Health transforms how people experience abortion care in this country. We stand in the light, fiercely dedicated to providing fabulous abortion care that puts patients first.

Mission

Whole Woman’s Health provides fabulous abortion care, free from the shame and stigma that often accompanies sexual health in this country. Our patients can count on us for medical expertise, heartfelt compassion, informed consent, and trust. We are deeply committed to growth and innovation, and we cultivate a dynamic, rigorous, learning corporate culture. Our patients’ hopes and dreams are at the center of all we do, and we hold ourselves accountable to them.

Summary

The Accounts Receivable (A/R) Specialist works directly with the Accounting Manager and Director of Finance as well as internal customers to provide support in the accounting department of our management company and Headquarters Offices. Duties include reconciling and posting revenues and deposits, processing refunds, and communications regarding cash flow.

Essential functions

• Processes daily patient payments and insurance reimbursements
• Reconciles accounts receivable balances across multiple healthcare facilities
• Coordinate with clinical staff to ensure proper documentation
• Support month-end close processes for the finance department
• Reviews all daily deposits and reconciles them to Daily Revenue Reports (DRRs), Funding Report, and Explanation of Benefits (EOBs).
• Prints, logs, and charts refund checks requested by the Billing Department.
• Sends printed refund checks to HQ for signature.
• Assists in audit requests as needed.
• Assists in deposit research requests as needed.
• Maintains an electronic copy of all deposit files.
• Assists other Financial Services, Headquarters, EL, Funding and clinic personnel as necessary.
• Prepares deposit reports and files for storage.
• Performs filing and coping.
• Other appropriate duties as assigned.

Experience and General Requirements

• Associate degree or higher
• At least 2 years’ experience in high volume, full cycle A/R 
• Must be skilled in Excel
• Familiarity with inter-company accounts preferred
• Strong organizational abilities and attention to detail
• Experienced in handling sensitive and confidential information 
• Excellent communication skills, both written and oral

Competencies

• Accounting Skills – the individual has a working knowledge of full cycle accounting incorporating software, reporting and document tracking.
• Technological Skills – the individual is more than comfortable working with accounting software such as Sage (Abila) or similar advanced systems.  Excel proficiency is a must.  
• Organizational Skills – the individual will be responsible for organizing and maintaining accurate accounting records including invoices and grants.    
• Problem Solving—the individual will be responsible for identifying and resolving problems in a timely manner.  Must be able to gather and analyze information skillfully.
• Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
• Communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings as necessary.   Excellent writing and interaction skills are required.  

Physical Requirements

• Must possess the ability and capability to perform any task in the office. 
• Must have excellent visual and hearing acuity.

Compensation/Benefits

• A competitive salary, commensurate with experience, plus potential performance-based bonuses.
• Eligible to enroll in medical, dental, and vision insurance offerings, as well as voluntary life and disability insurance.
• 401(k) plan with a 3% company match.
• Two weeks starting paid personal time off, increasing with tenure, plus seven paid holidays.
• Flexible work hours and family support programs
• Employee Assistance Program (EAP), offering 24/7 counseling, travel assistance, medical bill advocacy, life planning, and legal resources.
• Basic Term Life and AD&D Insurance with $25,000 in coverage.
• Additional perks, including employee discounts, and virtual team-building activities.
• Company laptop and cell phone provided by employer.
• A corporate culture/environment that is diverse, stimulating, and comprised of passionate and dedicated people.

Please note that this is a working job description that may evolve as the needs of the company change.

Whole Woman’s Health is an Equal Opportunity Employer, and we welcome applications from women, people of color, and members of the LBGTQIA community. We do not discriminate on the basis of actual or perceived race, creed, color, alienage or national origin, ancestry, citizenship status, religion or belief, age, marital or partnership status, family status, pregnancy and maternity, disability or handicap, sexual orientation, gender, gender identity, gender reassignment, predisposing genetic characteristic, military or veteran status, arrest record, or any other legally protected characteristic protected by applicable federal, state, or local laws.