What are the responsibilities and job description for the Production Manager position at Wholesale Supplies Plus LLC?
Job Summary
The Production Manager is responsible for overseeing and coordinating the daily activities of the Soap Department, Fragrance Department, Repack Department, and Material Handling Department to ensure efficient production, inventory management, and shipping processes. This role requires a focus on safety, quality, and productivity while fostering a positive, team-oriented workplace. The Production Manager will collaborate with department leads, Assistant Production Manager, and Director of Warehouse Operations to maintain operational standards and drive continuous improvement.
Essential Responsibilities
The Production Manager is responsible for overseeing and coordinating the daily activities of the Soap Department, Fragrance Department, Repack Department, and Material Handling Department to ensure efficient production, inventory management, and shipping processes. This role requires a focus on safety, quality, and productivity while fostering a positive, team-oriented workplace. The Production Manager will collaborate with department leads, Assistant Production Manager, and Director of Warehouse Operations to maintain operational standards and drive continuous improvement.
Essential Responsibilities
Leadership & Team Management:
- Supervise and provide guidance to the Assistant Production Manager, Compounder, Fragrance Team Lead, Repack Lead, and Material Handling Department.
- Foster a collaborative and professional workplace environment through effective communication and relationship building.
- Conduct regular team meetings to communicate goals, address concerns, and share updates.
- Production Coordination:
- Oversee soap production, fragrance oil pouring, material handling, repack, and shipping operations.
- Ensure all departments meet production schedules, quality control standards, and inventory requirements.
- Collaborate with Purchasing and Product Managers to identify and address inventory needs.
Operational Efficiency:
- Implement and oversee workflows to maximize productivity across all departments.
- Establish and track key performance indicators (KPIs) to measure team performance and operational success.
- Drive process improvements to enhance efficiency and reduce costs.
Safety & Compliance:
- Maintain a safe working environment by ensuring compliance with OSHA and company safety policies.
- Enforce the use of personal protective equipment (PPE) and safe operating procedures.
- Train employees in safety protocols and emergency response procedures.
Employee Development:
- Train and mentor team leads and staff to build skills and encourage professional growth.
- Conduct performance reviews and provide constructive feedback to employees.
- Partner with Human Resources on hiring, discipline, and termination decisions as needed.
Quality Assurance:
- Ensure all manufactured products meet established quality control standards.
- Address and resolve quality issues in coordination with the respective department leads.
Inventory Management:
- Monitor and maintain accurate inventory levels of raw materials, finished products, and packaging supplies.
- Ensure efficient use of resources to reduce waste and optimize storage capacity.
Facility Maintenance:
- Oversee routine maintenance of warehouse and production areas, including equipment, grounds, and safety features.
- Coordinate with Material Handling to manage groundskeeping tasks such as trash removal, snow clearing, and other maintenance needs.
Minimum Requirements
- Minimum of 2 years of supervisory experience in a production or manufacturing environment.
- At least 2 years of hands-on experience applying Lean or Six Sigma methodologies.
- Experience using WMS and ERP software
- Strong knowledge of Good Manufacturing Practices and familiar with designing and maintaining SOPs
- Proven ability to lead effectively by fostering positive experiences and motivating teams.
- Strong commitment to delivering exceptional customer service and building mutually beneficial relationships with all stakeholders.
- Demonstrated organizational skills with the ability to prioritize tasks and manage workflows efficiently.
- Exceptional attention to detail and critical thinking skills for identifying and resolving challenges.
- Ability to work independently and take initiative while maintaining accountability.
- Strong verbal and written communication skills, with the ability to convey information effectively.
- Excellent mathematical skills with a focus on accuracy and problem-solving.
- Proven ability to adapt and thrive in a rapidly growing and evolving environment.
- Proficiency in computer applications and the ability to operate basic office equipment efficiently.
Education
- A minimum of an associate's degree in business or a related field, or equivalent work experience.
Physical Requirements
- Mobility – Ability to move throughout the production floor, including standing and walking for extended periods.
- Lifting & Carrying – Occasionally lift or carry materials or equipment up to 25-30 lbs.
- Bending & Reaching – Occasionally required to bend, stoop, or reach to inspect equipment or processes.
- Dexterity – Basic hand-eye coordination for handling reports, operating a computer, or adjusting minor equipment settings.
- Visual & Auditory Requirements – Must have the ability to observe operations, read reports, and communicate effectively in a manufacturing environment.
