What are the responsibilities and job description for the Customer Service Associate position at WHSmith North America?
Job Summary
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion.
Location
Kansas City International Airport
Benefits
- Medical, Dental & Vision Insurance
- Free Life Insurance
- Short- & Long-Term Disability Insurance
- Paid Time Off
- 401k with company match
- Employee Discount
- Pay Starting at $18/hr.
Job Responsibilities
· Handles each customer in a courteous and gracious manner
· Maximize sales by achieving add-on sales and recommendations
· Knowledge of the store’s stock; stock varies by store location
· Assists in the upkeep of the store by maintaining store displays and merchandising.
· Assists with inventory and receiving of merchandise
· Replenish backstock to maintain appropriate levels of merchandise on the floor
· Markdown merchandise as needed.
· CSA’s may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store – they may not open the store
· Other duties may be assigned
Job Requirements
· High School Diploma preferred or GED
· 1 year retail sales and/or cash handling experience
· Excellent communication and people skills
· Ability to multitask and problem solve
· TAM Card may be required depending upon location
· Additional Security clearance may be required depending upon location
· Satisfactory Criminal Background Check and Drug Testing May be required depending upon location
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Kansas City, MO 64153 (Required)
Work Location: In person
Salary : $18
