Tech 2 - Network Infrastructure Specialist

Tech 2 - Network Infrastructure Specialist (2025-2026 School Year)

Job Title: Tech 2 Network Services - Infrastructure Specialist

• Manage and support secure access to the network with MFA, identity, and access solutions.
• Manage and support Cisco Routing.
• Manage and support Cisco Switching, VLANs, ACLs.
• Manage and support Switch closets; replace, repair, troubleshoot network issues.
• Manage, test, and support fiber and copper connectivity.
• Responsible for efficient development and operations within the Cisco Identity Services Engine.
• Responsible for efficient development and operations within Cisco DNA.
• Manage and support enterprise wireless access and technologies.
• Manage and support on-prem devices such as servers and networking equipment.
• Manage and support on-prem services such as DNS and DHCP.
• Manage networking and identity technologies both cloud and on-premises; to scale and provide the performance needs of mission critical workloads.
• Understand IP based networks and lead in-depth troubleshooting when necessary.
• Document processes and teach IT tasks and skills to other employees.
• Test backup processes with regular restoration and validation.
• Deploy and Support Network Monitoring Platforms.
• Manage, deploy, and support Cisco network equipment with a deep understanding of routing & switching, firewalling & Wi-Fi technologies.
• Manage and support safe, secure, and highly-available access to the internet with web filtering and traffic inspection technologies.
• Perform software and hardware maintenance, upgrades, and periodic testing to ensure the security, stability, and performance of all IT systems.

Additional Duties: Perform other duties as assigned by the CIO and Network Supervisor.

Travel: Occasional in-district and out-of-district travel is required.

Physical and Mental Demands:

• Regular attendance and reliability.
• Make continuing education and learning new skills a priority.
• Ability to perform under pressure and quickly resolve outages that affect thousands of users.
• Daily schedules may fluctuate to accommodate deadlines and delivery of services.
• Required to be on-call and be available to support after-hours outages.
• Must maintain confidentiality of records and strictly adhere to privacy laws.

Knowledge, Skills, and Abilities:

• Strong leadership, troubleshooting and teamwork skills as well as an extensive knowledge of computer hardware, software, networking, and other technology applications (including maintenance and repair of various kinds of computer hardware and an understanding of a variety of software packages) are vital.
• Exhibit a professional manner and a positive attitude.
• Ability to plan, organize, make decisions when appropriate, and work under time pressures to meet deadlines.
• Ability to perform as an effective team member.
• Ability to communicate both verbally and written.
• Displays a significant degree of professionalism and confidentiality.
• Ability to conform to proper standards of professional dress and appearance.
• Knowledge of Wichita Public Schools’ mission, purpose, goals, and role in achieving them.

Interrelations:

• Regular contact with personnel within the district, customers, and vendors.
• Working within a diverse population requires the ability to handle all situations with tact and diplomacy.
• Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues.
• Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service.

• For schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave.
• Any deviation from assigned hours must have prior approval from the employee’s supervisor or building administrator.
• All employees must report to work dressed in a way that reflects a positive image of USD259 and is appropriate for their position.

Qualification Profile:

• A High School Education or GED equivalent is required.
• Minimum four (4) years' experience in IT management with a focus on Cisco Systems.
• Cisco certifications with knowledge and experience on a large enterprise level preferred.