Operations Manager (Nonprofit Startup)

Join us and be part of a groundbreaking local mission that supports recovery in all its forms. Wichita Recovery Hub, an emerging member of the Recovery Café Network, is currently searching for an Operations Manager for our new location, in downtown Wichita, KS. As the Operations Manager, you will help shape a supportive and inclusive community space for those in recovery while working in an environment grounded in compassion, growth, and service.

Benefits and Perks

Health benefits stipend, excellent paid time off benefits, access to training resources, and purpose-driven work.

About the Role

The Operations Manager is a salaried position that will serve as the organizational backbone, supporting all services provided in a manner consistent with the philosophy of the Recovery Café Network. This position will create and manage the people, systems, and processes necessary for daily operations. As one of our first employees, this role will evolve and change as the organization grows. The Café’s initial hours of operation will be Thursday and Friday evenings and Saturdays and Sundays. This position will initially report to the Board of Directors. This is an exciting opportunity to help shape a new local organization and mission while building a culture of healing, inclusion, resilience, and community engagement. Are you passionate about purpose-driven work, fostering healing and connection, championing diverse communities, and creating systems that empower and transform lives? If so, we’d love to hear from you!

Key Responsibilities

Organizational Operations:

• Provide oversight and coordination for the development and implementation of operations including hospitality, food service, resource referrals, support for members, special on-site events, School for Recovery, the building uses (i.e. 12 Step meetings) rentals, volunteer training and support, and small accountability groups called Recovery Circles.
• Develop and implement efficient systems for managing resources, workflows, and communication.
• Maintain organizational records and ensure compliance with nonprofit laws and regulations.
• Coordinate programs.

Financial and Administrative Oversight:

• Assist with budgeting, basic bookkeeping, and financial reporting.
• Manage community partner relationships.
• Support grant reporting and compliance.
• Community and Volunteer Engagement.
• Support volunteer recruitment, onboarding, and engagement activities.
• Foster a safe, welcoming environment where all members feel supported and valued.
• Promote active member participation in the physical space through events, programs, and initiatives.

Collaboration:

• Act as a liaison between the Board, community members, and external partners.
• Promote alignment with the organization’s mission, values, and guiding principles.

Skills & Qualifications

Required:

• 3 years of experience in operations, project management, administration, social services, startups, or similar roles.
• Willingness to embrace a multiple-pathways framework of recovery.
• Ability to embody principles of recovery in daily interactions.
• Passion to serve others.
• Strong leadership and organizational skills with an ability to prioritize and manage multiple projects.
• Able to self-manage, manage others, and work effectively as a member of a team.
• Excellent interpersonal and communication skills, with the ability to speak confidently in front of large audiences.
• Good problem-solving and decision-making skills.
• Ability to work effectively with diverse groups of people.
• Skillful at de-escalating conflict and conflict resolution.
• Proficiency in MS Office applications.
• Flexibility that allows for changes in priorities and assignments.
• Availability to work evening and weekend hours.
• Valid driver's license and favorable driving record.
• Ability to pass pre-employment screenings.

Preferred:

• Background in social services, psychology, or addiction treatment services.
• Trauma Informed Care training and experience.
• Experience managing nonprofit operations.
• Bilingual (English/Spanish strongly preferred).
• Experience with grant management and compliance.
• Familiarity with financial tools (e.g., QuickBooks) and project management software.

About Us

Wichita Recovery Hub – A Recovery Café, is a registered 501©3 nonprofit. We are a vibrant and inclusive nonprofit startup dedicated to fostering recovery, connection, healing, and community for individuals from all walks of life. We provide a safe, welcoming physical space where those in recovery can find resources, support, and healing through peer-based connections.

We are not a clinical treatment center or drop-in center; we are a member-based community hub dedicated to supporting recovery through connection and shared experience. We embrace a multiple-pathways framework of recovery, recognizing and honoring the diversity of each member's recovery and healing journey. While we require our members to be drug-free and alcohol-free in our space, recovery at our organization goes beyond substance use. We believe that everyone is in recovery from something—whether it’s trauma, anxiety, depression, abuse, or other challenges. Through time and community, we believe that recovery and healing are possible for all.

To watch a video about us and to learn more about our Mission to Empower Recovery, please visit: https://www.wichitarecoveryhub.org/careers

Job Type: Full-time

Application Question(s):

• Will you be able to work evenings and weekends?

Ability to Commute:

• Wichita, KS 67211 (Required)

Ability to Relocate:

• Wichita, KS 67211: Relocate before starting work (Required)

Work Location: In person