Business Technology Analyst

Department: Financial Services

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Range starts at $65,800/yr, adjusted based on qualifications

Work Schedule: Monday-Friday 8:00 AM - 5:00 PM

Export Compliance Requirement: No export control requirement.

Job Story

Business Tech Analyst: The Problem-Solving Powerhouse We’re Looking For
Are you a natural-born problem solver who loves digging into complex systems and finding solutions? Are you tech-savvy, detail-driven, and ready to become a trusted advisor in a dynamic financial services environment?

In this role, you’ll be at the intersection of technology and finance, working with Accounts Receivable, Accounts Payable, Purchasing, and accounting teams. You’ll be the go-to expert for troubleshooting software issues, fixing broken systems, and exploring innovative solutions to streamline our processes. You’ll serve as the essential facilitator between our department and IT Services Dept, as well as external software providers, to ensure systems—both new and legacy—work seamlessly together. We’re moving forward, and we need someone who can help bridge the gap between older processes/systems and modern solutions.

We’re looking for someone who can do more than just react—you need to be a self-starter who takes the initiative to dig deeper, analyze processes, and challenges as they arise. You’re an analytical thinker who can see both the big picture and the individual pieces of a system, connecting the dots to refine and understand downstream effects. Whether you’re working collaboratively with department leaders or brainstorming solutions on your own, you bring focus, curiosity, and creativity to every task.

This is more than just a job—it’s an opportunity to grow. We’re looking for someone who’s not just solving today’s challenges but who’s eager to become the expert in their world, mastering systems and processes while gaining a deep understanding of how all areas of financial services connect. If you’re passionate about technology and eager to collaborate with a diverse group of professionals, this is the perfect opportunity for you. Apply today and be a part of something transformative!

Job Summary

Provides analysis and support of software and processes within the assigned functional area which may include, but is not limited to configuration, testing, documentation, support, maintenance and training for solutions, and working closely with business users, leaders, and technical users throughout the lifecycle of a system and/or project.

Essential Functions

Provides development, analysis and support for systems. Works closely with business users and managers to refine, develop and prioritize business goals and process enhancements. Provides system support, including implementation, testing, training, new releases, and vendor coordination. Works closely with business users and managers to understand, refine and prioritize business goals and information needs. Manages and supports applications, including support, upgrades and troubleshooting May provide support for interfaces.

Job Duties

In this role, you’ll dive into our business partners’ operations, using your strategic thinking and problem-solving skills to figure out issues and find potential solutions. You’ll share your findings with the project team and tweak things based on their feedback. You’ll turn business needs into functional and technical specs, working with business, vendor, and technical folks to design and implement solutions. Plus, you’ll document workflows and create visual aids to help everyone understand the project. You’ll also review systems, do gap analyses between current and future solutions, and guide stakeholders through alternatives, providing the necessary documentation for decision-making by project sponsors and leadership.

Required Education and Experience:

• 60 hours of college coursework in related field
• Two (2) years of experience in technology application support or related field

Required License/Certifications/Training:

None

Knowledge, Skills and Abilities:

• Analytical thinking and problem solving: Ability to think creatively, analyze data to identify problems, drive decisions, grasp and convey concepts, and see implications across systems
• Adaptability and trustworthiness: Willingness to try a variety of approaches to get the work done; exhibition of honest, reliable, and open behavior
• Communication skills: Demonstrated knowledge of how to receive and distribute information in written and verbal forms, with the goal of facilitating the creation of the right solution
• Leadership and collaboration skills: Facilitation of interactions between stakeholders, team building, conflict management, team guidance
• Analysis: Ability to understand complex system integrations to identify business and technical impacts/risks based on proposed solutions.

Preferred Qualifications:

• Experience with support of a relational database system, preferably Banner or a similar ERP, including testing and management of software releases.

Physical Requirements:

Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators. Ability to communicate with others and accurately exchange information. Ability to position self for inspection, construction or maintenance of equipment and/or buildings including confined, elevated and loud noise spaces. Ability to move, transport, and/or deliver items, supplies, or equipment.

Additional Physical Requirement: