IDP Associate Director of Revenue Operations

Department: Industry & Defense Programs

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Commensurate with experience

Export Compliance Requirement: This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Citizen”.

Job Details

The Associate Director of Revenue Operations is responsible for overseeing all aspects of revenue (i.e. billing thru payment receipt cycle) within the Division of Industry and Defense Programs (IDP) at Wichita State University. This includes, but is not limited to, managing customer invoicing, accounts receivable, payments, collections, and regulatory requirements for federal, state, and/or industry payments. The position works closely with internal partners to ensure that revenue management strategies align with overall department goals and objectives.

Job Summary

Provides leadership and strategic direction for the planning, development, implementation, operation and administration of policies, procedures, and strategies for revenue within the division. Partners closely with other areas of finance, operations, and/or labs to ensure that revenue management strategies align with goals and objectives.

Essential Functions

Directs, supervises, and coordinates overall Revenue Operations and Management functions and activities in accordance with standards established by institutional, governmental, and other regulatory entities.
Provides daily oversight of departmental Revenue Operations Management, ensuring services are consistently delivered and transactions are accurately accounted for areas within the division.
Resolves problems and recommends changes to revenue operations and management.
Identifies areas for improvements and drives change initiatives to improve overall revenue operations and financial outcomes.
Ensures processes occur accurately and timely within assigned areas, holding the revenue team accountable for driving results.
Presents reports on the status of the departmental revenue operations and performance to applicable management and leadership teams.
Evaluates the effectiveness of information technology applications to support operations and oversees enhancements/implementation of new applications, as needed.
Collects data, prepares reports, analyzes statistics, and responds to correspondence effectively.
Manages special projects assigned.

Required Education and Experience:

Bachelor's degree in accounting, finance, business, or related field

Four (4) years of experience in revenue, accounting, finance field, or related field

One (1) year of experience in a leadership role

Knowledge, Skills and Abilities

Proficient in accounting systems with specific focus on revenue management.
Strong understanding of the use of technology to deliver financial systems, data, and reports across diverse operating platforms.
Ability to build organizational capability within a finance/revenue function and to provide leadership and direction to finance operations.
Effective, proven leader who mentors subordinates, and builds strong relationships across all levels of the organization.
In-depth knowledge of University governance and general management best practices.
Ability to manage multiple tasks with excellent critical thinking skills while meeting organizational deadlines.
Maintains professional affiliations and enhances professional development to keep pace with revenue cycle industry trends.

Preferred Qualifications

• Master’s degree
• Three (3) years of experience in a leadership role
• Five (5) years of experience within a University
• Five (5) years Banner Finance Accounting System Experience
• Knowledge of accounting procedures

Physical Requirements

Ability to communicate with others and accurately exchange information.
Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators.
Ability to remain in a stationary position.
Ability to interpret effectively, accurately and impartially, both receptively and expressively.