What are the responsibilities and job description for the Customer Service position at Wichterman's Upholstery?
Customer Service
Join Our Team as a Custom Upholstery Designer and Customer Service Professional at Wichterman's Upholstery!
Seeds of Creation LLC, an administrative services provider, supports a family of companies, including Wichterman's Upholstery.
Wichterman’s is part of a collaborative group of companies delivering top-notch custom upholstery design, repair, and restoration services for over 50 years. From custom aircraft, marine interiors and automotive interiors to residential furniture, and unique items like motorcycle seats, we bring craftsmanship and creativity to every project. We’re a family-owned business that values our employees and fosters a collaborative, professional environment where your current skills can shine as you gain additional experience and expertise in the upholstery industry.
About the Role
This dual-role position combines Customer Service and Custom Upholstery Designer to deliver an outstanding customer experience.
Customer Service :
- Assist walk-in customers and handle phone, text, and email inquiries.
- Provide estimates, process payments, and manage customer details.
- Collaborate with the team to ensure project feasibility and customer satisfaction.
Design :
Key Attributes for Success
Clear, empathetic, and customer-focused communication.
Expertise in 3D CAD tools and an eye for design.
Manage tasks efficiently while ensuring accuracy.
Translate customer needs into actionable designs.
Flexibility to juggle roles and work effectively with a team.
Minimum Requirements
What We Offer
Join Us
If you’re self-motivated, detail-oriented, and ready to build a long-term career in a creative and professional environment, we want to hear from you!
Salary : $25