911 Specialist I (24 Hour Shift)

To apply for this position, use our online portal here:

https://wicomicomdemployees.munisselfservice.com/employmentopportunities/default.aspx

or download our application here:

https://www.wicomicocounty.org/DocumentCenter/View/54/Application-for-employment?bidId=

911 Specialist I duties include:

• Receiving, forwarding and handling all emergency calls for all fire departments, rescue, EMS Services, and Law Enforcement received at the Wicomico County 911 Center.
• Dispatch and Track Calls for Fire, Rescue, and EMS.
• Works in cooperation with Supervisors, Communications Operator II's, & other 911 Specialists.
• 24 hour long shifts

Qualifications

Ability to Communicate in an articulate manner by telephone and person-to-person. Ability to receive, retain, and transfer information, often during intense, stressful situations. Ability to speak clearly and articulate information over communications radios. Ability to utilize good spelling and grammar in written and electronic communications. Ability to become familiar with Communications Computer Systems for entering & retrieving information. Ability to multi-task, type with speed and accuracy, and work independently with minimum supervision. Ability to develop an excellent working knowledge of Wicomico County Geography & Landmarks. Ability to work 24/72-hour, rotating shifts that include nights, weekends, and holidays, 365 days a year and call-backs at any given time for emergencies, disasters, and weather events. Ability to obtain a passing score on the department issued CritiCall Call taking test.

Job Type: Full-time

Pay: $41,900.00 per year

Benefits:

• 457(b)
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Rotating shift
• Weekends as needed

Application Question(s):

• Are you able to work a 24 hour long shift?
• Are you familiar with Wicomico County geography and landmarks?
• Are you able to receive, retain and transfer information, often during intense and stressful situations?

Education:

• High school or equivalent (Preferred)

Experience:

• Typing: 1 year (Preferred)
• 911 dispatcher: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $41,900