What are the responsibilities and job description for the Parts Manager position at Wide World BMW?
The Parts Manager is responsible for running a profitable and efficient Parts Department. He/She will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising. The Parts Manager must be an investment advisor and profit producer for the department. He/she must work with the Service Manager and other dealership management to achieve goals and perform the duties listed below.
At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.
Benefits
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Medical and Dental
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401K Plan
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Paid time off and vacation
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Growth opportunities
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Paid Training
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Family owned and operated
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Long term job security
Responsibilities
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Oversee all departmental employees and business practices
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Present self as a role model demonstrating leadership and commitment to the customer and manufacturer
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Hire, train, motivate, counsel and monitor the performance of all Parts Department staff, ensuring parts personnel have a thorough understanding of their duties and responsibilities
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Maintain efficient and profitable parts operations and inventory control system; develop merchandising and contact systems to aggressively promote sales
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Analyze turnover rate and inventory levels; maintain appropriate balance of fast/slow moving parts; accurately use purchase order system
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Develop systems and flexible stock ordering procedures to optimize parts inventory; maximize gross profits by effective ordering of parts to insure maximum parts return allowance; and minimize "at counter" time of Technicians
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Must understand and use principles of pricing, availability, shipping, returns and credit policies
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Analyze phase in/phase out criteria to maximize fill rate and decrease obsolescence for increased profitability
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Supervise inventory; develop procedures for theft control; implement perpetual inventory procedures; and conduct annual inventory count
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Maintain efficiency in the layout of the Parts Department by evaluating binning and stocking methods
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Possess proficient knowledge of the Dealer Management System and its functionality to ensure efficiency in the Parts Department
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Work with Service Manager to ensure proper transfer of parts and communicate critical shortages and back orders
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Develop systems for continuous improvement systems for back order control and customer follow-up
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Keep abreast of changes within the parts area; maintain training on an annual basis appropriate to parts operation
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Analyze parts sales, gross and expenses on a monthly basis & conduct weekly department meeting
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Understand and enforce the manufacturer's warranty policies and procedures
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Serve as a liaison with manufacturer representatives
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Attend training classes as directed by management
Qualifications
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High school diploma or the equivalent
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Ability to manage Parts Departments
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Demonstrated leadership and managerial skills
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Two years of supervisory experience
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Five years of experience in an automotive Parts Department
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Excellent verbal and written communication skills
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Sales experience preferred
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Proficient knowledge of dealership's computer system
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
