What are the responsibilities and job description for the Shift Leader position at Wienerschnitzel- New Caney?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our dynamic team in a fast-paced restaurant environment. The Shift Leader will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and leading the team to achieve operational excellence. This position requires strong leadership skills, a passion for the hospitality industry, and the ability to manage various aspects of restaurant operations effectively.
Responsibilities
- Supervise and coordinate daily activities of restaurant staff to ensure smooth operations.
- Provide outstanding customer service and address any guest concerns promptly.
- Manage shift schedules, ensuring adequate staffing levels for peak times.
- Oversee inventory control, including ordering supplies and managing stock levels.
- Assist in training new employees on restaurant policies, procedures, and customer service standards.
- Handle cash management tasks, including cash handling and reconciliation at the end of shifts.
- Collaborate with kitchen staff to ensure food quality and presentation meet company standards.
- Implement health and safety regulations in accordance with food management practices.
- Support catering operations as needed to enhance guest experiences.
Qualifications
- Previous experience in restaurant management or a similar role is preferred.
- Strong knowledge of casual dining operations, including bar management and kitchen processes.
- Excellent customer service skills with a focus on guest satisfaction.
- Proficient in inventory control methods and food management practices.
- Experience with cash handling procedures and financial reporting.
- Ability to lead a team effectively while fostering a positive work environment.
- Strong problem-solving skills and the ability to handle stressful situations calmly.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.
Join us as we strive to provide an exceptional dining experience while fostering a supportive team atmosphere!
Job Types: Full-time, Part-time
Pay: $10.00 - $14.53 per hour
Expected hours: 15 – 40 per week
Benefits:
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- NEW CANEY, TEXAS 77357 (Required)
Ability to Relocate:
- NEW CANEY, TEXAS 77357: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $15